Job Description
We are hiring for International voice and non-voice process.
Designation: Customer Care Service/Senior Associate (Voice process/Chat process)
Job Description:
Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services.
Follow standard processes and procedures.
Redirect problems to appropriate resources.
Shifts: Rotational Shifts/US Shift/Australian Shift (Primarily Night Shifts).
Working days: 5 days a week. (2 days rotational week off)
Working hours: 9 hours per day including 1 hour of break.
Job Specification
Qualifications: 12th Passed and above (Fresher and experience)
Age: 19 to 40 Yrs
Mandatory skill sets to have:
Excellent Verbal Communication skills.
Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call or chats.
Should be able to answer servicing questions.
Typing skills.
Good Personality and discipline.
Benefits:
Transport: Free transportation with door to door pick up and drop facility round the clock.
Life Insurance for self-Medical Insurance for self and immediate dependents
World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones
Voice Process Interview Rounds:
HR
Versant
Ops Round
Contact Person : HR suresh gopalakrishna
Registration Code : 086
Contact Number : 8147752***
If interested, Kindly join the zoom bridge provided as below for the virtual interview:
Zoom Id: 7760787***
Passcode: 247
https://247ai.zoom.us/j/7760787*** Passcode: 247
Timing: 11 AM to 1155 PM
Date: 12th May 2022 to 26th June 2022
Company Address: Bangalore - [24]7.ai Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Mega Drive/Walk-in for International Customer/Technical support voice/non-voice contact 8147752***
Contact Details:
Company: 24/7 Customer
Location(s): Bengaluru