Job Description
We, Nair Systems, are a QFC based, boutique leading edge technology consulting and professional services firm focusing on Digital Banking, Artificial Intelligence, Big Data & Data Analytics, Cyber Security, Blockchain and Cryptocurrency and Robotic Process Automation.
Nair Systems is currently looking for Telecom Lead for our Qatar operations with the following skill sets and terms & conditions.
Minimum Qualifications:
Bachelor's degree in computer engineering, Computer Science or equivalent
CCIE collaboration certification or equivalent experience
Data center industry certifications
Certified in ITIL framework and processes.
Minimum Experience:
Minimum 10 years experience in relevant field:
Coordinate and administer telecommunications activities
Confer with business units to determine phone system needs, to establish project priority, and to assist with resolution of telecommunication problems
Participate in IT teams to evaluate phone hardware and software requirements
Perform analysis of needs and contribute to the design of phone architecture, integration, and installation
Responsible for all company telecom, phone, faxes, fax servers and phone switches
Understanding, knowledge, and experience with Cisco telephony architecture including PBX, Cisco Unified Communications Manager, Cisco Unity Connection and Cisco Unified Contact Center.
Understanding, knowledge, and experience with video, voice and content collaboration and communication solutions.
Understanding, knowledge, and experience with BlackBerry and EMM solutions
Understanding and knowledge of voice recording and dialler software
Administer programming and support for all moves and changes required on Cisco switches and VoIP
Support document and support of all telephony disaster recovery for all client sites
Assist and maintain documentation for the phone network and IT related support
Assist and maintain a formal system of evaluating all telephone systems and materials used to maintain them
Access management and CCTV expertise a plus
Key responsibilities
Executes troubleshooting methodology and root-cause analysis to resolve
complex and advanced level problems
Assists in testing, adjusting, and installing equipment to meet provisioned request SLA's
Executes systems maintenance plans to proactively manage reliability and service expectations
Prepares and maintains technical documentation to guide network users, and to assist with the on-going operation, maintenance, and development of the network
Drives problems to resolution, handling multiple complex issues simultaneously while effectively communicate and engage cross functional technical peers
Adheres to the agreed event management notification and escalation procedures
Perform periodic reviews of Configuration Items (CIs) to ensure compliance with policies and standards, and process thorough operational readiness tasks
Configures, develops, integrates, implements and regularly maintains network solutions
Supports implementation/deployment of network enhancements or new network designs
Assists peers and utilizes software and hardware tools to identify and diagnose problems and factors affecting network performance
Define procedures for system and component installation, acceptance testing and install proactive maintenance activities
Coordinates problem resolution, creates problem record, determines severity and prioritization classification
Evaluates, and recommends hardware, software, and telecommunications equipment to enhance the performance of network design and systems.
Terms and conditions
Joining time frame: 2 weeks (maximum 1 month)
Should yoube interested in this opportunity, please send your latest resume in MS Word format at the earliest at joinus(at)nairsystems.com
Employement Category:
Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: Telecom Lead for Qatar.
Contact Details:
Company: Vinirma Consulting
Location(s): Trivandrum