Opening For Freshers - Delhi /Noida - Noida
- Cognizant
- 0 years
- Noida, Gurugram
- 3 years ago
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Job Description
Dear Candidate
Location - Noida
Job Description
Title -Process Executive
Reports to- Team Leader
Summary of essential Job functions
- 100% adherence to the legal guidelines as per the business framework
- Process pre-defined number of transactions as assigned
- Meet process SLAs / metrics productivity and quality targets within the established timelines
- Ensure process guidelines are followed and met as documented
- Adhere to shift handover processes
- Raise process related issues / concerns on time with process and team leads
- Stay updated with the process knowledge / changes - refer to knowledge updates/ repositories to effectively process transactions
- Adhere to security practices set by organization
- Provide updates and submit reports related to own area of work
- Perform re-work on policies which were not processed First Time Right
- Capture pre-defined policies/amendments in the client system during a business day
- Record the output in the system provided by Cognizant
- Highlight process related issues / concerns pro-actively with SME/TLs
- Refer to knowledge updates/ repositories to effectively process transactions
Technical Skills, Experience and Qualification
- Any Full time Graduation No BE/BTech/MBA/BCA/MCA
- Good Interpersonal skills & communication level
- Advance Level knowledge of Microsoft Office applications like, Word, Excel, PowerPoint etc.
Interested Candidates Drop yours resume @ me***********a@co******t.com
Job Classification
Industry: BPO / Call CentreFunctional Area: Customer Success, Service & Operations,
Role Category: After Sales Service & Repair
Role: After Sales Service & Repair
Employement Type: Freshers
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Doctorate: Doctorate Not Required
Contact Details:
Company: COGNIZANTAddress: New No 165, 6th, 7th and 8th, Menon Eternity,, St Mary s Road, Alwarpet, Chennai, Tamilnadu, India
Location(s): Noida, Gurugram
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Keyskills: Freshers
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Cognizant
Cognizant Softvision Cognizant Softvision creates impactful end-to-end digital products and solutions that result in relevant, memorable and rewarding interactions between brands and consumers. With a unique approach, we deliver sustainable innovation and business transformation for the world's...
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