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Training Manager - Lucknow @ Max Life Insurance

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 Training Manager - Lucknow

Job Description

Training Manager - Lucknow


1) Job Purpose

To impart training to FLS and Advisors in order to upgrade there job knowledge through the induction and develop there skills through interventions periodically in the areas of recruitment and selling skills workshops, which would impact the territory's productivity.

2) Dimensions

What are the areas (in quantitative terms) the job has an impact on

Dimension 

3) Job Context & Major Challenges

(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone

Key Challenges for the role

Getting trainees (especially advisors) in the training room as they are not on the payrolls of the company and are not willing to invest time to up bring their capabilities.
The span being large (managing multiple branches over spread locations and large team of existing universe + new hires) the training is being affected.
Geographical distribution
Training infrastructure
Insufficient Training enablers

4) Principal Accountabilities

Accountability

Supporting Actions

Implementation of training architecture at the regions to ensure that right learning happens which leads to desired capability and performance

Publish and implement the monthly training calendar for branches basis the training architecture. E.g. licensing training, advisor induction, selling skills & domain training for advisors, product refreshers, etc.
Maintain strong contracting with sales hierarchy to ensure implementation of learning initiatives and their follow up activities.
Create awareness and drive usage of various sales tools & aids
Play critical roles during important events (e.g. new product & fund launches, regulatory changes, etc). Task involves organizing and executing the launch plans, creating awareness with speed & accuracy.
Implement the region learning interventions that lead to solving regional problems and grabbing regional opportunities
Implement training initiatives that support seasonal business opportunities

Create Measurable impact on productivity

Ensure satisfactory pass % of advisors who attend 4 day refresher training .at level of at least 60% of attendees passing the exam
Manage 1st month performance of new licensed advisors (measured through RCM) to the level of 80% active in RCM period with a minimum defined modal premium. This directly contributes to topline
Manage 3 months consistency in activization of new advisors (measured through RCM STAR) to the level of 40%. This directly contributes to topline and also creates a pool of advisors to qualify for entry level of advisor club programs
Manage new FLS production up to 6 months from joning (measured through GSG program) to the level of 40% qualification. This directly impacts to topline, better engagement of new FLS and their vintage with organization. Reduced attrition also directly impacts cost.
Achieve all these through effective training delivery of team members, goal setting, stake holder alignment and ground level support. .

Managing Training Administration

Ensuring that self and team members follow the process of planning, record keeping, expense control, etc

5) Job Purpose of Direct Reports

NA

6) Relationships (If Applicable)

Internal

Frequency

Nature

Sales

Frequency: Regular

Nature: For daily updates.

Training related activities

To update about training interventions

To impart training & upgrading there knowledge

External

Frequency

Nature

Advisors

Consultant Trainers

Frequency: Daily

Daily

Nature: To impart training & upgrading there knowledge

To upgrade there training skills & discuss about the training calendar.


Qualifications:


Any Graduate

Minimum Experience Level:


4-9 Years

Report to:


Senior Manager

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Training Manager - Lucknow

Contact Details:

Company: Aditya Birla
Location(s): Lucknow

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Keyskills:   process improvement knowledge management process training

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₹ 8 - 16 Lakh/Yr

Max Life Insurance

About the organization:Max Life Insurance is India’s 4th largest private life insurance company and is the largest non-bank promoted private life insurer in India. We have demonstrated success in building a business now operating at considerable scale, reflected in more than 60,000 cr of As...