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Application Support Engineer - Delhi - Muthoot @ Muthoot Finance

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 Application Support Engineer - Delhi - Muthoot

Job Description

  • Analyze, solve, and correct issues in real time
  • Provide solutions for issues being faced by Application Support Team
  • Refine and automate regular processes, track issues, and document changes
  • Reporting/Showcasing bugs/application issues to OEG Teams for its timely rectification.
  • Prepare and share weekly defect tracker report with all stakeholders
  • Recreation of issues in various application environments including Dev,SIT,UAT, Pre Production Production
  • Provide technical support to support teams/business users on custom developed applications
  • HRMS WhatsApp Module Related Requirements , Documentations, Implementation , Testing Support
  • Perform scheduled maintenance and support release deployment activities after hours
  • CRM Application testing (UAT),
  • Module Training to Application Support Teams RSAs
  • Development of MIS Reports , generate business reports from various applications.

Job Classification

Industry: Financial Services
Functional Area: IT & Information Security,
Role Category: IT Support
Role: IT Support
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Muthoot Finance
Location(s): Delhi, NCR

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Keyskills:   MIS reporting Training RSA Application support Application testing Business reporting UAT Deployment Technical support CRM

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Muthoot Finance

Muthoot Finance Ltd www.muthootfinance.com