Greetings from Neeyamo!!!
Neeyamo is a leading, global HRO services and solutions provider focused on technology and operational transformation. Presently, Neeyamo serves clients spread across six continents and covers the entire hire-to-retire cycle. Neeyamo was the result of a well-conceived dream by veteran HRO professionals, to help leverage functional expertise and experience to design and create a strong value proposition for innovative HR solutions.
For more details visit - https://www.neeyamo.com/
To apply for below role, please mail your CV at mu************l@ne****o.com with subject "Application for Account Management"
Job Description:
Serve as the voice of the customer.
Build enterprise customer success strategy, including program governance frame work and success plans that nurture and expand relationships with project sponsors / Key stake holders and improve customer health and build referenceable customers.
Increase the share of revenue by farming the existing customers to generate additional revenue, protecting the booked revenue includes revenue forecasting for fiscal year, protecting the revenue through project governance and reviews , on time billing , collection and contract renewals.
Manage and grow a team of Customer Success Managers responsible for the end-to-end customer experience from platform/ service adoption to engagement and retention to drive account expansion
Align with division heads to plan and execute customer marketing, retention, and value-driving initiatives. Create and execute processes and programs to improve customer engagement and adoption, and mitigate customer risk
Ensure escalated client issues are responded to with speed and urgency.
Notice Period - Less than 30 Days
Loction - Chennai/Pune
Best Wishes,
Muhammad Ismail M
Talent Acquistion Team
Keyskills: account management customer marketing customer engagement
Neeyamo Enterprise Solutions Neeyamo Enerprise Solutions Pvt Ltd is a leading, global HRO services and solutions provider focused on technology and operational transformation. Presently, Neeyamo serves clients spread across six continents and covers the entire hire-to-retire cycle. Neeyamo was t...