Shape how Customers, Partner and Employees feel about their experience with Microsoft
1. Evangelize Microsoft s Digital Transformation Story to inspire our Customers, Partners, Employees and Managers through local events including MEC
2. Prioritize time externally with customers and partners
3. Sponsor growth accounts to drive business acceleration
In this role, you will support successful sales transformation (change) planning, orchestration, strategic communication and change management , in partnership with the Area Transformation Lead. Develop a single, integrated change plan across new fiscal year planning, deploying practical frameworks, tools and templates ( PROSCI) to make fast progress, adapting and implementation resources to increase efficiency and business agility
Deeply understand the Execution Playbooks and the Field Transformation Release Guide to foster ideation, leveraging innovation to drive continuous strategic business change . You will advise, guide and direct Area Leadership and vTeams on change management strategy, planning and execution and secure sponsorship alignment across key stakeholders in the organization.
You will collaborate with your Area Transformation Lead to make informed decisions and set local area Pulse Improvement plans leveraging global best-practices and trends.
Responsibilities
Empower and coach your Area LT, Managers and Employees to achieve more with our customers and partners across the below pillars:
Gain and apply the skills you need :
Maximize your time with your customers and partners :
Land an FY roll-over that enables an always on consumption business :
Keyskills: Product management Change management Senior management Analytical Manager Program Management Management consulting Atl Manager Technology Workflow microsoft
Microsoft’s Customer Service and Support (CSS) organization supports over 170 Microsoft products, which range from the Consumer to Enterprise customer segments. This includes technical products from Developer Support and Enterprise Platform Support to Enterprise Messaging Support and Enterpri...