CST - Team Lead - Noida - Paytm - 2 to 3 years

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CST - Team Lead - Noida - Paytm - 2 to 3 years

Paytm
2 - 3 years
Noida, Gurugram
3 years ago
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Job Description

Expectations/ Requirements

Vendor management Team management

Must be a Graduate

Prior experience in handling team would be an advantage

2 to 3 years of relevant experience in managing operation process

Demonstrates good oral and written communication skills..

Knowledge of Shrinkage , Attrition , Quality, CSAT and ops fundamentals..

Experience in Customer Service Mandate.

Positive attitude, energetic approach, and self-motivation are all essential.

Knowledge of MS office. Excel , PPT etc.

6 Days working , Rotational Week Off and shift..

Maintaining Weekly Roster, Attendance, and Team data

Superpowers/ Skills that will help you succeed in this role

Minimum 3 year of experience in Operations

Excellent Communication skills both Written Verbal

Strong analytical and problem-solving skills.

Excellent in MS office - excel, power-point .

Job Classification

Industry: Internet
Functional Area: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Paytm
Location(s): Noida, Gurugram

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Keyskills: Customer service Financial services Team management Analytical Excel Team Lead Operations Manager Technology Powerpoint CSAT Management

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Paytm

Paytm

CST - Team Lead - Noida - Paytm - 2 to 3 years

Home > Operations