Technical Support Associate || Hyderabad || @ Tech Mahindra

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Technical Support Associate || Hyderabad ||

Tech Mahindra
0 - 4 years
Hyderabad
3 years ago
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Job Description

Hi Everyone !!

Hope you all are doing good .

Tech Mahindra Hyderabad is hiring candidates for one of the leading International Telecommunication Provider with Excellent communication skills.

Immediate Joiners preferred :-

Skills required :-

Knowledge of Ticketing Tool, Prior experience in US calling and in a semi tech or technical process
Basic understanding and troubleshooting of internet network connectivity, LAN, Bluetooth, hotspots, Wi-Fi vs Ethernet, Range limitations etc.
Basic understanding of Point of Sale Machines, Kiosk, Vending Machines & Retail Environment.
Basic understanding of Microsoft Applications i.e. O365.
Basic understanding and knowledge of Desktops/Laptops computer hardware & software troubleshooting.
Good knowledge of POS Machines.

Handling Inbound calls of US Based customer to resolve their queries related to routers, troubleshooting etc.

if interested Call/WhatsApp :-

9140142*** - Archil Rathore (HR)

Mail - AR*******6@TE*********A.COM

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Tech Mahindra
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, India
Location(s): Hyderabad

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Keyskills: technical support communication skills software troubleshooting technical process networking

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...

Technical Support Associate || Hyderabad || @ Tech Mahindra

Home > Customer Success, Service & Operations - Other