Customer Care Executive. @ Conneqt

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Customer Care Executive.

Conneqt
0 - 1 Years
Hyderabad
2 years ago
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Job Description

RoleCustomer Care Executive.

Education QualificationOnly Graduates.

Experience DetailsFresher and Experience (6 months)

ProcessCanara bank

Languages KnownEnglish with Kannada,Tamil,Malyalam and Hindi

Rounds of Interview--- Initial Screening/Ops round

Notice PeriodImmediate Joiners

Salary Offeredfresher-18800 CTC (14800 Take home) Experience-19300 CTC (15300 Take home)

Nature of WorkWFO (Mandatory)

Days of Work 6 days working with 1-day rotational week-off

Cab transport No cab facilities

Location of Interview & Work--- CBSL, Krimson Square, 31/9 2nd floor roopena agrahara hosur road Bangalore-560068.

Shift typeDay Rotational Shift (For Female from 07:00 AM to 8:00 PM any 9 hours of work, For male 10:00 AM to 10:00 PM any 9 hours of work)

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.
Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Excellent English & Hindi mandatory.
Able to communicate confidently and politely, with good speaking skills.
Ability to handle telephonic conversations
Good Listening & Comprehension skills
Should be flexible to work in rotational shifts
No Transportation
Rotational Week

Age: 18 years onwards

HR Spoc-RAVI

Employement Category:

Employement Type: Full time
Industry: Recruitment
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Customer Care Executive.

Contact Details:

Company: Conneqt Business
Location(s): Hyderabad

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Conneqt

CONNEQT BUSINESS SOLUTIONS LIMITED Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater...

Customer Care Executive. @ Conneqt

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