Flow MC/Area Mgr - Madurai - Bajaj Auto

Job Description

Easy 2 wheeler Loan, Motorcycle Loan, Commercial Vehicle Loan - Bajaj Auto Finance Flow MC/ Area Mgr/ Madurai Flow MC/ Area Mgr/ Madurai

Skills :

Collections/ Team handlig/ Dealership Mgt

JOB DESCRIPTION

Minimum 5 years of experience, preferably in Financial Services/ Banking/ FMCG/ NBFC Any Graduate/ P.G./ M.B.A. Direct - 0 Indirect 0 Summary Role Profile/ Job Responsibilities 1. Managing the collections through team of COs/ DMAs. 2. Responsible for the collections performance on various collection parameters such as Arrear resolution, Bucket wise resolutions including the Roll forward rates, Loan loss provisioning, Penal interest collection for the assigned geographical area. 3. Travelling to all the locations within the area on monthly basis to review the performance of each field location. 4. Periodic performance review of the CO s & keeping close control to ensure the achievement of allocated collection targets 5. Monthly review of the agency performance, taking action against the low performer COs, DMAs (off rolls) & agencies, identifying & suggesting new agencies / DMAs for collection & evaluation & empanelment of these new agencies. Ensuring periodic billing & processing of the payouts for the agencies / DMAs as per the approved payout grids. 6. Periodic evaluation / correction of the field capacity as per the Avg. Collection Ratio (ACR) 7. Ensuring smooth execution of the various strategies/ drives planned by HO/ RO for day to day collection performance improvement. 8. Repo kit requirement, monitoring the repo Stock inventory, compliance to the adhered processes related to repo 9. Liquidation of eligible repo assets in coordination with brokers and HO team and collect payment for approved for sale cases 10. Periodic requirement of the receipt books / HHTs, mobile app codes requests for the agencies, monitoring the deposition of collection amount by the agencies, action against agencies for non- adherence. 11. Recommending for initiation of appropriate legal actions in chronic default cases with co- ordination with the local legal team members 12. Daily productivity MIS should be maintained & shared with the higher management along with the analysis 13. Monthly team meeting at hub location for performance review & setting the targets for the next month 14. Managing the customer service escalations for collection related issues. 15. Providing inputs on the geo limits, negative areas in the geographies handled 16. Escalation of sales related issues (registration, dealer service issues, etc) for the delinquent cases with the ASMs on a day to day basis 1. Achieving the target allocated for the hub 2. Reducing the flow rate to the next buckets 3. Managing the Cos & maintaining their performance 4. Managing the Agencies & monitoring their performance 1. Negotiation skills PERSONAL DETAILS

CONTACT DETAILS

QUALIFICATIONS Payment Gateway Terms & Conditions

Following terms & conditions are applicable to customer transacting on the online platform. The service of the Web- Site is offered to the user of the Service on the condition that the user accepts the terms contained herein:

1. That Bajaj Finance Ltd. has outsourced the web based trading activities to Tech Process Solution Ltd. Customer shall be directed to the website of Tech Process Solutions Ltd. for executing the transaction process. Once the process of transaction is complete the customer shall be redirected to the web site of Bajaj Finance Ltd.

2. If the transaction is delayed or not effected at all for reasons of incomplete or incorrect information, Customer shall not hold Bajaj Finance Ltd. responsible in any way.

3. Bajaj Finance Ltd. reserves the right to change, without notice, this Terms of Use under which the Service is offered. The User's continued use of the Service will be subject to the Terms of Use in force at the time of the Use.

4. The Customer's continued use of this Website will be deemed acceptance of these terms and the User will be unequivocally bound by all these terms and conditions.

5. Bajaj Finance Ltd. shall not be liable for the correctness, accuracy or reliability of the data or uninterrupted or error free provision of the service.

6. Bajaj Finance Ltd. shall not be liable for any loss or damage including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising from or occasioned by (a) any such inaccuracy, error, delay or omission, or (b) interruption in any such data, information or message, due either to any act or omission by Bajaj Finance Ltd. or to any force majeure event or any other cause beyond the reasonable control of Bajaj Finance Ltd.

7. In addition to and without limiting the foregoing, Bajaj Finance Ltd. shall not be liable for any harm caused by the transmission, through the services or information, of a computer virus, or other computer code or programming device that might be used to access, modify, delete, damage, corrupt, deactivate, disable, disrupt, or otherwise impede in any manner the operation of the services or any of the users software, hardware, data or property.

8. The effects of the payment will be subject to clearance from your banker and will be posted to your loan account within 4 hours from the time of payment. The client agrees to comply with all applicable laws and statutory requirements and agrees to be bound by and to diligently follow and ensure compliance with the applicable laws. OK

Disclaimer

You are being re- directed to a third party site. Bajaj Finance Limited does not in any way guarantee or warrant the accuracy or completeness of the information, materials, services or the reliability of any service, advice, opinion, statement or other information displayed or distributed on the third party site. You shall access this site solely for purposes of payment of your dues and you understand and acknowledge that availing of any services offered on the site or any reliance on any opinion, advice, statement, memorandum, or information available on the site shall be at your sole risk and consequences. Bajaj Finance Ltd., and its affiliates, subsidiaries, employees, officers, directors and agents, expressly disclaim any liability for any deficiency in the services offered by Tech Process Solutions Ltd. whose site you are about to access. Neither Bajaj Finance Ltd., nor any of its affiliates nor their directors, officers and employees will be liable to or have any responsibility of any kind for any loss that you incur in the event of any deficiency in the services of Tech Process Solutions Ltd. to whom the site belongs, failure or disruption of the site of Tech Process Solutions Ltd., or resulting from the act or omission of any other party involved in making this site or the data contained therein available to you, or from any other cause relating to your access to, inability to access, or use of the site or these materials.

The Foreclosure amount/ dues displayed are applicable for today only.

Instruments already presented to bank (i.e. EMI - CHEQUE / ADM/ ECS are presented to your bank 7 days before due date)are assumed not to be cleared in the foreclosure amount indicated.

Customers are requested to pay the full Foreclosure amount. Excess amount paid by customer to Bajaj Finance Ltd(BFL), if any, will be refunded by BFL to the customers bank account from which on- line payment has been made.

In case of successful payment status Customer account statement will be updated within 4 hours from the time of payment.

BFL is not liable for any charges debited by customer's bank to customer account. OK

Notes

The Foreclosure amount/ dues displayed are applicable for today only.

Instruments already presented to bank (i.e. EMI - CHEQUE / ADM/ ECS are presented to your bank 7 days before due date)are assumed not to be cleared in the foreclosure amount indicated.

Customers are requested to pay the full Foreclosure amount. Excess amount paid by customer to Bajaj Finance Ltd(BFL), if any, will be refunded by BFL to the customers bank account from which on- line payment has been made..

Customer account statement will be updated within 4 hours from the time of payment.

BFL is not liable for any charges debited by customer s bank to customer account. OK Cancel

Job Classification

Industry: Banking / Financial Services / Broking,
Functional Area: Sales, Retail, Business Development,
Role Category: Retail Sales
Role: Retail Sales
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: MBA/PGDM in Finance

Contact Details:

Company: Bajaj Auto

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Keyskills:   Relationship management Commercial vehicle NBFC MIS Billing LAN FMCG Customer service Financial services Monitoring