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Implementation Trainer (Enterprise) - @ Replicon

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 Implementation Trainer (Enterprise) -

Job Description

Key Responsibilities:
  • Create, coordinate, and deliver world class Onboarding and Ongoing training to the Implementation - Enterprise Segment.
  • Collaborate with the Business Manager in creating learning strategies for the Team.
  • Work with the implementation team to identify areas where additional training would improve the teams performance in terms of project delivery.
  • Develop innovative learning programs to be delivered across different platforms - instructor-led, web-based, manuals, job aides, certification programs, and eLearning solutions.
  • Work with a Goal to continue upscaling the team update themselves on the latest developments of the products and the messaging around them.
  • Maintain learning modules by updating/revising it on an ongoing basis based on the updates from internal stakeholders.
  • Support the team in developing efficient strategies for onboarding and ongoing training around product and internal processes.
  • Ensure quality training is provided to the clients with doing QA of calls and documentation.
  • Regularly do audits and address gaps of the implementation team with tools for support and additional training.
  • Provide support and ensure process adherence.
Qualifications:
  • Bachelor s Degree or equivalent work experience in the software industry.
  • Minimum 5-7 years of experience as a Trainer in a corporate environment, with some relevant experience focused on product and process training.
  • Excellent verbal and written communication skills.
  • Experience working with remote teams.
  • Strong time management and organizational skills with high attention to detail.
  • Willing to work in MST shift.

Location - PAN India

Job Classification

Industry: IT Services & Consulting
Functional Area: Teaching & Training,
Role Category: Corporate Training
Role: Corporate Training
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Replicon
Location(s): Remote

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Keyskills:   QA Automation Time management Process training Corporate professional services Project delivery MST Auditing

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Replicon

Replicon Software (India) Pvt Ltd Replicon is the leading provider of cloud time tracking applications. We provide unprecedented visibility into time, resource, and project data along with embedded reporting for real-time analytics. Replicon helps customers reduce compliance risk, keep costs dow...