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Principal Group Product Manager- Subscriptions @ Hotstar

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 Principal Group Product Manager- Subscriptions

Job Description

Lead Subscription:

  • Will lead the D2C Acquisition charter from the front
  • Will own and be responsible for driving short- and long-term initiatives to supercharge the already well-oiled machinery around Subscription

Product Innovation:

  • Drive tech initiatives in Subscriptions and PaymentsDrive higher multiples of Subscriptions and improve Renewals manifold
  • Improve Payment Success Rates and usher in new payment methods and payment integrations
  • Lead the charter for Propositions, Discovery, Fraud Control to attract, onboard, and retain users

Customer Obsession and User Experience: Never loses sight of the customer, their watching experience and their watch time while driving the D2C Acquisition goals.

  • Be consumer obsessed: Understand consumer trends, behaviours to improve/ pivot our product strategy and offerings; not follow but create new trends to deliver differentiated experiences.
  • Own the payments and subscription management services products.
  • Drive scalability and reliability improvements to an international payments system that is processing hundreds of millions a year and growing fast.
  • Experiment and implement optimisations to both recurring billing patterns and consumer facing payments.
  • Understand and enhance complete Payment value chain by reducing friction and adding digital features to deliver a superior customer experience.
  • Recognize and adopt best practices for building a scalable fraud intelligence platform in the payment and subscription lifecycle.
  • Analyze data to identify fraud trends and proactively take action to improve efficiency and reduce time to identify new fraud techniques, tactics, and procedures.
  • Partner with Product Strategy and Go-to-Market teams to define and execute product launch plans, including product packaging and pricing.
  • Work with the data engineering team to collect the right data signals organize it in an efficient way.
  • Work with the machine learning team based out of our Beijing office to build the right recommendation systems that help us maximize revenue and constantly iterate.
  • Ensure world class and modern technology, architecture, governance, and operations
  • Driving the working backwards approach to build innovative, customer focused end-to-end product solutions
  • Incorporate the existing development backlog and make priorities as determined by the business, consumer, and market needs.
Team management people leadership
  • Lead and facilitate the Product Managers, Engineers, and Designers in their definition of product requirements.
  • Participate in the team definition, hiring, retention and growth, and evangelize and inspire the team to execute and deliver high quality products with speed
  • Provide leadership, mentorship, and product management best practices to a dynamic team of Product Managers
  • Collaborate with sales, technology, content, marketing, and other key teams to evangelize and influence product roadmap
Product culture and capabilities
  • Advocate product initiatives through the entire lifecycle from idea and planning to development, testing, and launch
  • Strengthen the product culture within the team. This will entail engendering a sense of purpose, driving how and why things are done in a particular way, and owning and running with the product values to continuously improve products
  • Think ahead of the end state vision and reverse engineer
  • Bring in culture of execution and communication excellence (translating into impeccable documentation, change management, communication symmetry and stakeholder engagement/ alignment
  • Build market leadership and world class team known in market for product management capabilities


What to bring
  • 10+ years of experience including 2 to 3 years of experience in product leadership roles in consumer tech space
  • Prior experience of working with, optimizing, and improving payment products
  • Prior experience in developing compelling products with a strong focus on users, and the ability to lead the design and definition of digital / mobile products, services, and features from a strategic, business-driven and a hands-on perspective
  • Exposure to breadth of technical experience developing or managing Embedded Systems, Platforms/APIs, User Interfaces, and lightweight software architecture. He/she will possess the technical aptitude to work with a world class engineering team, and the business sense to leverage it to drive product goals and strategies.
Leadership attributes
  • Excellent strategic thinking and results orientation
  • Ability to navigate, influence and collaborate across the organization with excellent relationship building skills
  • Ability to thrive in an ambiguous and fast-paced environment with limited direction, balance competing priorities, and manage several time-sensitive projects at once.
  • Exposure to PL and other diverse experiences will be an added advantage

Job Classification

Industry: Film / Music / Entertainment
Functional Area: Product Management,
Role Category: Product Management - Technology
Role: Product Management - Technology
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Hotstar
Location(s): Mumbai

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Keyskills:   Product management Product launch Change management Team management Product innovation Relationship building Billing Machine learning Packaging Machinery

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Hotstar

Hotstar.com Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet en...