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Chat Support Executive_Apply now_Kannada is @ Teleperformance

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 Chat Support Executive_Apply now_Kannada is

Job Description

  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems quickly and efficiently
  • Scored in top 10% of employees in successful resolution of issues
  • Developed reputation as an efficient service provider with high levels of accuracy
  • Described product to customers and accurately explained details and care of merchandise
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Managed wide variety of customer service and administrative tasks to resolve customer issues
  • Helped drive sales goals and achieve monthly quotas
  • Asked open-ended questions to assess customer needs
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events
  • Recommended alternative items if product was out of stock

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Sales Support / MIS
Functional Area: Not Applicable
Role/Responsibilies: Chat Support Executive_Apply now_Kannada is

Contact Details:

Company: Teleperformance Global
Location(s): Chennai

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Keyskills:   chat process customer care chat web chat online support kannada online services

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₹ 2.0 - 4.0 Lakh/Yr

Teleperformance

Worldwide leader in outsourced Omni channel customer experience management, serves companies and administrations around the world through its core services of customer care, technical support, and customer acquisition, as well as through its speciali