IT Engineer - Bengaluru/Bangalore - Qualcomm

The candidate should have 2 -4 years of relevant industry experience. Candidate in this role will be required to be working in 24x7 environment and comfortable working in different shift timings.
Manage incidents for numerous critical services supporting Qualcomms engineering environment globally. Expected to support and troubleshoot existing systems, solve technical queries, and enhance the reliability and performance for the services. Provide technical support with an emphasis on customer service for Linux, Codebeamer, Git/Gerrit, Buildbarn tool and Electric Search.
Task may include the following but not restricted to:
Codebeamer operational tasks for Electronics Engineering Troubleshooting and Error handling
Codebeamer Application Updates and Configuration and Application Monitoring
Experience managing the following artifacts repos: Artifactory
Codebeamer License management
Git/Gerrit Repo Sync issues
Git/Gerrit Project ACL requests.
Electric Search Job schedular issue
Linux Troubleshotting knowledge
Jira Service now ticketing tools knowledge.
Basic knowledge of Pagerduty
The candidate is expected to be providing resolution on incidents and tasks. Use the existing technical guides and his / her domain expertise to resolve complex issues within the set SLA for the team.

Experience in any of Linux, Ubuntu and Codebeamer, Gerrit, Buildbarn, Artifactory Electric Search.
Knowledge of and experience in supporting enterprise applications in a Linux/Unix environment.