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Hiring For Cloud support Engineer - L1 @ Sensiple

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 Hiring For Cloud support Engineer - L1

Job Description

Job Title: Cloud Support Engineer

Location: Chennai

Shift - Rotational


Required skills:

  • 1 to 2 yrs of experience in Product & application support in the Production Environment
  • Experience in application deployment in Cloud (preferable MS Azure, AWS)
  • Analyze the issues reported through Logs & Cloud environment
  • Monitor the application (product) for CPU utilization(Health Checks)
  • Resolve the problems within the SLA
  • Responsible for troubleshooting incidents and working towards the resolution
  • Providing L2 Support to Partners and Enterprise customers
  • Prompt and effective communication to customers
  • Coordinate with the Technical team of the Client
  • Coordinate with the Technology team for product/application queries
  • Provide KT to the other team members
  • Open to work in 24x7 support environment (Rotational Shifts)
  • Works with cross-functional teams to proactively address support issues/queries
  • Managing SOPs
  • Responsible for product & Project implementation/upgrade & Support
  • Should have experience managing Windows and Linux environments
  • Excellent communication skills (verbal & written)

NICE TO HAVE

  • Technical knowledge in SQL and MongoDB is added advantage
  • Understanding Azure DevOps & AWS Code Pipeline is added advantage
  • Experience in handling tickets in ITSM tools such as Servicenow, FreshService, etc.

Interested candidate can share resume on su*****s@se*****e.com & Reach me on 7358074***

Job Classification

Industry: IT Services & Consulting
Functional Area: IT & Information Security,
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Sensiple
Address: PLOT NO.9/A15,,SIPCOT IT PARK,, KANCHIPURAM, Tamilnadu, India
Location(s): Chennai

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Keyskills:   Cloud Deployment Azure cloud support AWS cloud support

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Sensiple

Sensiple Software Solutions Pvt. Ltd., www.sensiple.com