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Quality Analyst_Bangalore @ Teleperformance Global

Home > Customer Care Executive (Call Centre)

 Quality Analyst_Bangalore

Job Description

Hiring for Quality Analyst.,

Qualification Graduate,

Minimum 1 year in QA relevant experience.

Language: English and Hindi.

Day Shift, Rotational week off

Salary: CTC 25000 To 30000

Candidates should weaver about,

Call calibration internal & external

What is the build up for on floor TNI

What is the feedback methodology used

What is the method used to manage BQM
What are the QC tools

What is the PIP turn around time

Work Location: Marathahalli / EC / Hebbal

Salary up to 3.5 lacs

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Care Executive (Call Centre)
Functional Area: Not Applicable
Role/Responsibilies: Quality Analyst_Bangalore

Contact Details:

Company: Teleperformance Global
Location(s): Bengaluru

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Keyskills:   analysts call center operations banking management quality management quality analysis call center development quality consultant voice accent training

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Teleperformance Global

Teleperformance DIBS formerly known as Intelenet Global Services.