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Operations Executive & Operation Manager @ Maximum Hr Enterprises

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 Operations Executive & Operation Manager

Job Description

Position :- Branch Operations Manager &Operations Executive

Job Description:-

      • Branch Operations Head is one of the critical leadership positions in the bank as he/ she spearheads the Operations function in a branch.
      • Branch Operations Head is responsible for administration of the branch by overseeing daily operations like cash, clearing, transfer, Electronic Clearing Service (ECS)/Real time gross settlement systems (RTGS)/National Electronic Funds Transfer (NEFT),
      • Cash Deposit (CD), Fixed Deposit Receipt (FDR), account opening & customer service with a team of Tellers and FDOs.
      • He/ She handles Internal and External Audit, provides data and oversees audit queries.
      • The Branch Ops Head is accountable for the lead generation of Current Account and Savings Account - CASA through the FDOs and Tellers.
      • Maintenance of cash balance as per Cash Retention Limit
      • Growth in Existing To Bank - ETB CA and SA Balances - Minimum Daily Average Balance - MDAB
      • Achievement of Aggregate Cross Sell points target
      • Resolution of complaints registered under CRMS, Phone Banking & Banking Ombudsman
      • Learning and Development of FDOs & Tellers: Training & Certification in various process related areas (Example: Risk, Fraud prevention, Banking regulations, etc. )
      • Average Score of Structured Visit Reports
      • Monitoring of Office Accounts and AML alerts

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Name- HR MADHU SHARMA

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Back Office OperationsOperations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: Operations Executive & Operation Manager

Contact Details:

Company: Maximum Hr Enterprises
Location(s): Multi-City, India

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