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Assistant Manager Operations For Back-office @ Writer Business

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 Assistant Manager Operations For Back-office

Job Description

We have Urgent Requirement for  Assistant Manager Operations required urgently for Back-office process for Andheri / Saki Naka work location





Essential Duties and Responsibilities:
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operations
Monitor team performance and report on metrics
Discover training needs and provide coaching
Listen to team members feedback and resolve any issues or conflicts
Recognise high performance and reward accomplishments
Encourage creativity and risk-taking. Able to prepare MIS reports.
Must be able to assist in manpower management and ability to control overtime.
Must be able to successfully lead and function within a team environment and be able to adapt to change.
Monitors performance and provides feedback.
Support company policies and procedures
Communicate effectively with others using both oral and written communication skills.
Prefer : from BPO /BPS/ ITES/ NBFC/ BPS / Call center/ contact Center operations industry




If you are interested, please share your details along with your CV to Amruta Sontakke on below email id with details :


am************e@wr**************n.com


Current In hand Salary :
Expected in hand Salary :
Notice period :
Current Location:
Total Team handling Experience :

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate

Contact Details:

Company: Writer Business
Location(s): Mumbai

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Keyskills:   Operations BPO IT Enabled Services Customer Service Banking Operations Branch Operations Non Voice Process back office ites Bpo Non Voice Delivery Management Project Management Bpo Voice Contact Center Call Center Business processing

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₹ 4,00,000 - 9,00,000 P.A

Writer Business

Writer Business Services Pvt Ltd Writer Information is one of the Business Group of Writer Corporation. We are CMMi level 5 certified organisation. It is a global IT & Business Process Management enterprise providing technology leadership in Digital Solutions , Business Process Services, Secured...