We have Urgent Requirement for Assistant Manager Operations required urgently for Back-office process for Andheri / Saki Naka work location
Essential Duties and Responsibilities:
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operations
Monitor team performance and report on metrics
Discover training needs and provide coaching
Listen to team members feedback and resolve any issues or conflicts
Recognise high performance and reward accomplishments
Encourage creativity and risk-taking. Able to prepare MIS reports.
Must be able to assist in manpower management and ability to control overtime.
Must be able to successfully lead and function within a team environment and be able to adapt to change.
Monitors performance and provides feedback.
Support company policies and procedures
Communicate effectively with others using both oral and written communication skills.
Prefer : from BPO /BPS/ ITES/ NBFC/ BPS / Call center/ contact Center operations industry
If you are interested, please share your details along with your CV to Amruta Sontakke on below email id with details :
am************e@wr**************n.com
Current In hand Salary :
Expected in hand Salary :
Notice period :
Current Location:
Total Team handling Experience :
Keyskills: Operations BPO IT Enabled Services Customer Service Banking Operations Branch Operations Non Voice Process back office ites Bpo Non Voice Delivery Management Project Management Bpo Voice Contact Center Call Center Business processing
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