ESOC Executive - Mumbai - Jio - 1 to 3 years

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ESOC Executive - Mumbai - Jio - 1 to 3 years

Jio
1 - 3 years
Mumbai
3 years ago
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Job Description

The ESOC Advisor shall provide exceptional service through advanced
specialized knowledge and advice on both technical and non-technical
queries (voice and non-voice) in the following areas: Wireline service
solutions, Billing, Network and Device, Acquisition / Provisioning and
Sales and Marketing. They will also perform retention and marketing
activities to enhance jio s share of customer wallet

Skills & Competencies :

Good Communications and Interpersonal Skills
Analytical abilities
Customer experience / Customer service
Telecom and Technical Product Und

Job Classification

Industry: Telecom / ISP
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Production/Industrial
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Jio
Location(s): Mumbai

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Keyskills: Telecom Interpersonal skills Executive Sales Networking Analytical Billing Wireline Customer service Customer experience

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Jio

Placewell careers. We are one of the Top recuriters for PAN India in all the major companies in INSURANCE & Hospitality. Candidates may share resumes at s.vandana@placewellcareers.com

ESOC Executive - Mumbai - Jio - 1 to 3 years

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