Learning Administrator - Kolkata - Capgemini
- Capgemini
- 8 - 12 years
- Kolkata
- 3 years ago
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Job Description
Roles & Responsibilities:
- Lead and manage the client engagement.
- Lead and manage the project team.
- Works with designated stakeholders to gather and finalize commitments (amounts, licenses, vouchers, and learning credits, other training products) to meet contractual thresholds.
- Monitors progress toward reaching commitment thresholds and provides status reporting to Contract Management core team
- Raises iSOWs for regional commitments; raises PO for signed off contracts
- Cooperates with Procurement and Finance teams to finalize contracts
- Allots licenses/amounts/vouchers/learning credits etc. per finalized regional commitments.
- Works with and escalates issues to L&D contract owners as needed.
- Maintains related process documentation and procedures (updates if required)
- Maintains additional purchase of licenses or vouchers or any other products under the contract.
- Maintains day-to-day administration of implemented contracts (license distribution and tracking the usage, reporting, resolving minor issues, re-directing queries to proper sources, etc.
- Maintains collaborative relationships with vendors and internal stakeholders.
- Reporting
- Invoicing
- Initiate and monitor processing of external invoices and process internal charging
- Handle regular communication with the Client counterparts and build relationship with them for the future delivery.
- Continually seek out ways to improve Client satisfaction.
- Build the positive and supportive team culture and help team to improve efficiency.
- Knowledge of SAP Success Factors Learning would be an advantage.
- Be responsible for all deliverables.
- Develop, mentor, and coach junior Learning Admin.
- Develop process excellence in Operation activities.
- Demonstrate expertise in leading and managing both internal and external clients.
- Handle client communication and reporting.
- Exhibit strong problem-solving and business acumen skills
- Demonstrate advanced proficiency in written and verbal communication skills
- Be actively involved in pre-sales activities (for example, help the management in responding to RFIs and RFPs, create prototypes or POCs, etc.)
- Contribute to team Business As Usual activities such as hiring, process improvement, service standardization, etc.
Desired Candidate Profile :
Required experience is 8 to 10 years.
- Graduation/Post graduation is required
INTERESTED CANDIDATES PLEASE DROP YOUR CV:
kr***********a@ca******i.com/ 27***********a@gm**l.com or you can contact me: 9024209***
JOB LOCATION: KOLKATA
IMPORTANT NOTE: PLEASE APPLY ONLY THOSE CANDIDATES WHO ARE IN KOLKATA AND READY TO WORK IN NIGHT SHIFT-24*7 SHIFT.
NIGHT SHIFT & WORK FROM OFFICE IS MANDATORY.
Job Classification
Industry: IT Services & ConsultingFunctional Area: Teaching & Training,
Role Category: Corporate Training
Role: Corporate Training
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Doctorate: Any Doctorate
Contact Details:
Company: Capgemini Technology Services India LimitedAddress: Airoli Knowledge Park, TTC Industrial Area Thane-Belapur Road, Airoli, NAVI MUMBAI, Maharashtra, India
Location(s): Kolkata
Keyskills: Elearning Development rfps client engagement Provide Training Learning Admin problem solving
Capgemini
Capgemini is headquartered in Paris, France and operates in more than 40 countries. They are one of the world’s largest providers of Consulting, Technology, and Outsourcing. Above all, Capgemini is a people company— 120,000 people in North America, Europe, South America and the Asia ...
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