It Freshers - Gurgaon - Rentokil India Private
- Rentokil India
- 4 - 6 years
- Noida, Gurugram
- 5 years ago
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Job Description
GENERAL DUTIES RESPONSIBILITIES
- Support, monitor and manage bots and automated processes in Blue Prism
- Develop RPA solutions using Blue prism
- Monitor performance of robots to identify opportunities for improvement
- Support and resolve incidents within the service target agreed with the Business
- Ensure all incidents are managed end- to- end
- Conduct second- level support
- Support the preparation of KPIs to report on Service Delivery performance
- Liaise with country teams on control related queries
- Support different countries to conduct periodic review of automation
- Track system usage and make recommendations for improvement
- Test software robots and deployment plans as necessary.
- Develop training manuals if necessary.
Requirements
CORE COMPETENCIES
- Software development experience but have some knowledge on RPA Tools (Advantage if they are in UiPath and Blue Prism/Automation anywhere)
- Strong Verbal and Written Communication and Interpersonal Skills.
- Ability to quickly learn new concepts and software is necessary
- Good understanding of Object Oriented Programming
- Sound understanding of SQL
- Ability to work effectively with cross - functional teams
- Strong analytical and problem solving skills and ability to think creatively to solve complex problems
- Candidate should be a self- motivated, independent, detail oriented, responsible team player
- Candidates with backlog are not eligible
Benefits
Are you interestedHere's what you can expect when you join us...
Attractive Base Salary Up to 8L
Annual Performance Based Bonus
Group Mediclaim Insurance Policy
Travel Reimbursement
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Job Classification
Industry: Strategy / Management Consulting FirmsFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: Rentokil India
Keyskills: Service delivery Root cause analysis Automation Interpersonal skills Analytical Customer service Object oriented programming Monitoring SQL Service operations
Rentokil India
Our values are Service, Relationships and Teamwork. These are at the heart of our business. Grounded, down-to-earth values, just like the people who wear our uniforms across the world. You get to build relationships with your customers and colleagues - most are with us for years so you get to know t...
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