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Robotics Development Specialist - Gurgaon @ Rentokil India

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 Robotics Development Specialist - Gurgaon

Job Description

Rentokil Initial is an international business services company employing over 35, 000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on careers.rentokil- initial.com

Our family of businesses:

Rentokil Pest Control is the world s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior landscaping; operating across the US, Europe, Asia Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry- leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Your day to day responsibilities will include:

Development

  • Performing effort estimation for each line items of the business requirement document (BRD)
  • Gap analysis through BRD review and highlighting the same in BRD
  • Performing code optimization and identifying potential issues and defects
  • Participating in the deployment program by creating a reusable module diagram and packing the solution
  • Help to conduct UAT and SIT along with reporting the results
  • Analyzing the technical and functional feasibility of new processes which needs to be automated
  • Developing new RPA solutions
  • Working on test procedures and scenarios for the pre- UAT phases
  • Implementing change requirements supporting a structured change control process
  • Monitoring and working on solving issues on day to day basis in RPA processes
  • Working with Business Analyst and SME for process identification and feasibility analysis
  • From a programming viewpoint configuring new Blue Prism objects and processes. Along with that, they are responsible for maintaining the code base developed by the developers
  • Creating and maintaining solution for other relevant terms, e.g., ODI, PDD, SDD, etc
  • Communicating with Blue Prism product support team on software related issues, suggesting in case of any improvements and seeking advice from other users in the Blue Prism community
  • Attending meetings for the process development and problems identified with the solution

Support

  • May be required to travel incountry and within Asia for short durations for training and project delivery.
  • If required support as RPA Controller to monitor and manage Bots and automated processes
  • Monitor performance of robots and automation to identify opportunities for improvement
  • Perform root cause analysis for incidents and update to prevent recurrence of issues
  • Support and resolve incidents within the service target agreed with the Business
  • Ensure all incidents are managed end- to- end to resolution with the appropriate resource, whether vendor or in- house
  • Conduct second- level support

Governance and Systems

  • Support the preparation of KPIs to report on Service Delivery performance
  • Liaise with country teams on control related queries
  • Support countries to conduct periodic review of automation
  • Track system usage and make recommendations for improvement
  • Develop PDD documents, test scripts and deployment plans as necessary.
  • Develop training manuals if necessary.

KEY DELIVERABLES

  • Should be able to leverage the software capability for automation processes by synthesizing data by eliminating repeatable tasks which are high in volume
  • Should resolve queries within specific timelines
  • Enhancing application knowledge to implement new solutions

Requirements

Do you have what it takesIf you want to be considered for this role you will need:

  • Computer Based Degree or Diploma with 2 to 4 years of experience. Certified Blue Prism Professional will be preferred
  • Should have prior experience of blueprism development and process maps using Visio
  • The incumbent should have hands on experience in PDD creation
  • Proficient in communication (written verbal)
  • Analytical skills
  • Problem- solving skills
  • Ability to priorities incident management based on importance to the Business
  • Must be able to work in team in a fast- paced business environment

Benefits

Are you interestedHere's what you can expect when you join us...

Attractive Base Salary up to 11L p.a

Group Mediclaim Insurance Policy

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Job Classification

Industry: Strategy / Management Consulting Firms
Functional Area: Sales, Retail, Business Development,
Role Category: Institutional Sales
Role: Institutional Sales
Employement Type: Full time

Education

Under Graduation: Diploma in Mechanical
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Rentokil India
Location(s): Noida, Gurugram

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Keyskills:   Business services Automation Packaging Customer service Visio Project delivery Product support Monitoring Robotics Service operations

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Rentokil India

Our values are Service, Relationships and Teamwork. These are at the heart of our business. Grounded, down-to-earth values, just like the people who wear our uniforms across the world. You get to build relationships with your customers and colleagues - most are with us for years so you get to know t...