Nurse - Clinical Care - Bengaluru/Bangalore
- Nightingales Home
- 1 - 5 years
- Bengaluru
- 5 years ago
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Job Description
Reqd exp: 1 yrs to 5 yrs Description Roles Attend , administer , monitor , record all medical nursing service calls assigned. Coordinating with physicians and other team members for creating and evaluating customized care plans. Educating patients families about the disease and its treatment Interpret patient information and make critical decisions about needed actions. Adhering with the protocols , norms , rules and regulations in order to maintain complete medical records Checking the stock on a regular basis for maintaining the inventory level , and placing orders if required Managing billing , accountable bill , receipt payable Maintain Nursing notes and report to the lead Responsible & accountable for stock provided Database management of patients and updation Maintaining reports of patients medical histories , and monitoring changes in their condition Handover work log during shift Careers @Nightingales Home Health Care Vasanth Kapadia's Story - YouTube Tap to unmute If playback doesn't begin shortly , try restarting your device. More videos on YouTube An error occurred while retrieving sharing information. Please try again later. 'Dear Customer; We don't support Internet Explorer (IE) browser. We request you to use Chrome , Firefox or Safari. Thank you. Timings: 7AM - 8PM What we do Here at Nightingales , we understand the essential relationship between Care and Cure. That s why , over the course of 20 years , we have worked to create intuitive ecosystems for recovery within the comfort of a patient s home - recovery on their own terms , and surrounded by the people they love. Join the fast growing Industry in India Ideate and implement at work Take your career to the next level Empowerment and recognition at regular intervals Filter by Job Function ID JOB00 2 Posted: 17 Oct , 2018 Facilitator / Executive - Customer Engagement Center Reqd exp: 1 yrs to 5 yrs Location: Bengaluru Dept: Management Description Required Education - Graduate / Post Graduate / Diploma - Experience in medical subjects will be added advantage however not mandatory. Basic knowledge in Microsoft Office would be an added advantage Objective - As a key member of the customer service team , first line of contact with new and existing patients / customers; Serve our customers by performing tasks verbally or through email related to patient care Key Responsibilities - Owns the conversion targets as shared by the team Lead CeC lead and deliver bookings and services aligned to business targets Communicates with patients / clients and referral sources both verbally and in writing to ensure patient / client questions and concerns are processed in a timely manner / in SLA Complies with all applicable company policies and procedures to meet the SOPs and company standards Improve performance based on feedback from quality teams , audits and C - Sat surveys to provide better customer experience and higher conversion % Ensures quality customer service for internal and external customers Identifies and assesses customers' / patients requirements quickly and accurately; Solves issues / problems systematically , using sound business judgment Consistently meets established productivity , schedule adherence and Quality standards Responsible for the resolution of escalated member calls that are received; would include complete coordination with the respective vertical supervisors and work around quickly to provide apt resolution to the customers Responsible to correct the member information & customer responses in the database including the customer addresses / contact details Experience - 1 yrs to 5 yrs in Sales inbound or outbound processes (Either or - domestic or international BPO). Experience in Home Health care Industry will be an added advantage Knowledge and Specific Skills - Good verbal and written etiquette; Good communication skills Sound knowledge on clinical terminologies used in Health Care Listening skills to garner all the details about the patient Should possess good attitude so that thee customer feels confident about getting his request for service / query addressed Should be able to build good rapport with the customer so that it becomes easier to cater to the customers requirements Should be polite and should be able to pacify an irate / unhappy customer Should be flexible to work in different shifts(24 / 7) including night shift - Applicable for male candidate as of now. Facilitator / Executive - Customer Engagement Center Job Id - 00 2 | Posted On: 17 Oct , 2018 Customer Engagement Center 1 yrs to 5 yrs Graduate / Post Graduate / Diploma Description Required Education - Graduate / Post Graduate / Diploma - Experience in medical subjects will be added advantage however not mandatory. Basic knowledge in Microsoft Office would be an added advantage Objective - As a key member of the customer service team , first line of contact with new and existing patients / customers; Serve our customers by performing tasks verbally or through email related to patient care Key Responsibilities - Owns the conversion targets as shared by the team Lead CeC lead and deliver bookings and services aligned to business targets Communicates with patients / clients and referral sources both verbally and in writing to ensure patient / client questions and concerns are processed in a timely manner / in SLA Complies with all applicable company policies and procedures to meet the SOPs and company standards Improve performance based on feedback from quality teams , audits and C - Sat surveys to provide better customer experience and higher conversion % Ensures quality customer service for internal and external customers Identifies and assesses customers' / patients requirements quickly and accurately; Solves issues / problems systematically , using sound business judgment Consistently meets established productivity , schedule adherence and Quality standards Responsible for the resolution of escalated member calls that are received; would include complete coordination with the respective vertical supervisors and work around quickly to provide apt resolution to the customers Responsible to correct the member information & customer responses in the database including the customer addresses / contact details Experience - 1 yrs to 5 yrs in Sales inbound or outbound processes (Either or - domestic or international BPO). Experience in Home Health care Industry will be an added advantage Knowledge and Specific Skills - Good verbal and written etiquette; Good communication skills Sound knowledge on clinical terminologies used in Health Care Listening skills to garner all the details about the patient Should possess good attitude so that thee customer feels confident about getting his request for service / query addressed Should be able to build good rapport with the customer so that it becomes easier to cater to the customers requirements Should be polite and should be able to pacify an irate / unhappy customer Should be flexible to work in different shifts(24 / 7) including night shift - Applicable for male candidate as of now. Facilitator / Executive - Customer Engagement Center ID JOB00 3 Reqd exp: 1 yrs to 5 yrs Location: All Dept: Medical Description Role and Skill of Physiotherapy Willingness to work for a Home Care environment. Need to focus on restoring physical function. Need to be sensitive to the patients' needs and disabilities and must have excellent communication and motivational skills. Create positive impact in the prevention of subsequent acute events and support the individual s ability to live independently through targeted interventions aimed at improving balance , strength , coordination and function. Should personally also be physically fit enough to properly demonstrate the activities in their treatment plans and must possess strong organizational skills. Should possess either of the areas of expertise: pain management , sports injury management , paediatric therapy , post - operative therapy , arthritis management , neuro or posture correction. The conditions to be treated are back pain , neck pain , shoulder pain , knee pain , arthritic pain , slipped disc and any other kind of sprains. Creating an impact on overall patient experience by Targeting the recovery of physical function of stroke patients through low risk activities resulting in high patient satisfaction. Providing a service which reduces the risk for poor health outcomes , increases daily living and personal activity. General Task New patient assessments , creating care plans , doing regular follow - ups. Help accident victims , medical patients , and chronically disabled people maintain and improve their physical well - being by designing , implementing , and supervising custom treatment plans. Supervise patients' health progress and make adjustments to treatment plans as needed. Help patients maintain or restore flexibility , strength , and range of motion Help people affected by injury , illness or disability through movement and exercise , manual therapy , education and advice. They maintain health for people of all ages , helping patients to manage pain and prevent disease. Maintaining electronic medical records and sharing with other specialties or HOD when required. Developing protocols for assessment and management. Maintaining patient database and service details. Constantly updating knowledge and practical skills in the field of rehabilitation. Training customer care and sales and marketing team regarding the product. Assist in implementing and standardizing treatment and assessment protocols. Job Id - 00 3 | Posted On: 19 Oct , 2018 Home Care Team Description Role and Skill of Physiotherapy Willingness to work for a Home Care environment. Need to focus on restoring physical function. Need to be sensitive to the patients' needs and disabilities and must have excellent communication and motivational skills. Create positive impact in the prevention of subsequent acute events and support the individual s ability to live independently through targeted interventions aimed at improving balance , strength , coordination and function. Should personally also be physically fit enough to properly demonstrate the activities in their treatment plans and must possess strong organizational skills. Should possess either of the areas of expertise: pain management , sports injury management , paediatric therapy , post - operative therapy , arthritis management , neuro or posture correction. The conditions to be treated are back pain , neck pain , shoulder pain , knee pain , arthritic pain , slipped disc and any other kind of sprains. Creating an impact on overall patient experience by Targeting the recovery of physical function of stroke patients through low risk activities resulting in high patient satisfaction. Providing a service which reduces the risk for poor health outcomes , increases daily living and personal activity. General Task New patient assessments , creating care plans , doing regular follow - ups. Help accident victims , medical patients , and chronically disabled people maintain and improve their physical well - being by designing , implementing , and supervising custom treatment plans. Supervise patients' health progress and make adjustments to treatment plans as needed. Help patients maintain or restore flexibility , strength , and range of motion Help people affected by injury , illness or disability through movement and exercise , manual therapy , education and advice. They maintain health for people of all ages , helping patients to manage pain and prevent disease. Maintaining electronic medical records and sharing with other specialties or HOD when required. Developing protocols for assessment and management. Maintaining patient database and service details. Constantly updating knowledge and practical skills in the field of rehabilitation. Training customer care and sales and marketing team regarding the product. Assist in implementing and standardizing treatment and assessment protocols. Nurse - Clinical Care Job Id - 00 4 | Posted On: 19 Oct , 2018 Qualification: Gnm or Diploma in nursing (full time) after 10+12 Description Roles Attend , administer , monitor , record all medical nursing service calls assigned. Coordinating with physicians and other team members for creating and evaluating customized care plans. Educating patients families about the disease and its treatment Interpret patient information and make critical decisions about needed actions. Adhering with the protocols , norms , rules and regulations in order to maintain complete medical records Checking the stock on a regular basis for maintaining the inventory level , and placing orders if required Managing billing , accountable bill , receipt payable Maintain Nursing notes and report to the lead Responsible & accountable for stock provided Database management of patients and updation Maintaining reports of patients medical histories , and monitoring changes in their condition Handover work log during shift Nurse - Clinical Care ID JOB00 5 Posted: 29 Oct , 2018 Daily revenue reporting / MIS Ledger Scrutiny & reconciliations AP vendor masters , GRIR , documentation , payment process & AR - Debtors management / Outstanding reports Working knowledge of VAT , CST , ST & TDS Cash & Bank reconciliations Desired - Understanding / exposure Monthly / yearly book closing , provisions , accruals & prepaid expenses & MIS Job Id - 00 5 | Posted On: 29 Oct , 2018 5 - 6 years M.Com / B. Com ID JOB00 6 Lead - Clinical Services Lead - Clinical Services Job Id - 00 6 | Posted On: 29 Oct , 2018 Home care Team Lead - Clinical Services Need help? Get a call back from our support team Appointment Booking form Lead form with name & phone number inputs will appear here Thanks for expressing your interest , one of our executive will contact you shortlyJob Classification
Industry: Medical / Healthcare / HospitalsFunctional Area: Medical, Healthcare, R&D, Pharmaceuticals, Biotechnology,
Role Category: Medical Professional
Role: Medical Professional
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: Nightingales HomeLocation(s): Bengaluru
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Keyskills: BPO Outbound TDS MIS Billing GNM VAT Customer service medical records Customer engagement
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Nightingales Home
Here at Nightingales, we understand the essential relationship between Care and Cure. That?s why, over the course of 20 years, we have worked to create intuitive ecosystems for recovery within the comfort of a patient?s home - recovery on their own terms, surrounded by the people they love.
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