Customer Service Associate @ Convergys India

Job Description

Job Description: - Inbound Customer Service / Upselling.

Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.

Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile-
o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
o BE/ B.tech freshers are not eligible
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 22,500 take home & attractive Incentives amount.

Additional Benefits-
o Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.

For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist:

Ab**y@99*******0 or email your resume at :- Ab************a@co******s.com

OR

Gufran@ 8860634*** or email your resume @ gu*********d@co******s.com

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