Job Description
Job Purpose:
To process trade transactions in accordance with the applicable procedures, service standards and operational instructions.
Key Responsibilities:
Processing as per the Departmental Operating Instructions manual, customer s instructions and within the timeliness and accuracy standards specified.
Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time.
Upholding the Values of the Group and Company at all times
Compliance with all applicable Rules/ Regulations and Company and Group Policies
Comply with Group Sanctions Policy and Procedures.
Comply with Local Sanctions Policy and Procedures, if any.
Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and Reporting all suspicious Transactions to the Line Manager.
To ensure prompt and effective responses to the various queries and requests from the customers.
To enthusiastically participate in the Quality initiatives of the organization and achieve expected results in the work place.
Key Relationships :Team Leader / Unit Manager / Manager Trade
Services, SSC Chennai
For : To resolve issues relating to customer services and operational issues.
Key Measures:
1. Cost
2. Service Quality
3. Outserve
4. People Management
5. Risk Management
6. Living with Values
Job Classification
Industry: Education / Teaching / Training
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Treasury
Role: Treasury
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Standard Chartered
Location(s): Chennai
Keyskills:
Trade
Compliance
Banking
Money laundering
trade operations
Risk management
Continuous improvement
Service quality
Operations
Cost