IAM Test Lead @ IQVIA

Desired Candidate Profile

Job Description

PURPOSE

Provide expertise and leadership in managing the validation, testing, and delivering of complex enterprise Identity & Access Management (IAM) solutions & capabilities for both internal employees and external clients.

Ensure business, functional, non- functional and regulatory requirements are fully tested in accordance with established System Life- Cycle (SLC) and Computer System Validation (CSV) procedures, where applicable.

Providing daily oversight, staff supervision, mentorship and direction to IAM Test analysts from a task, project, development, and training perspective.

SCOPE

The role will focus on all aspects of IAM solutions spanning Identity Governance & Administration (IGA), Access Management (Authentication, Authorization, MFA, SSO, etc.), and Privileged Access Management (PAM).

The IQVIA IAM system landscape consists of both custom- built solution(s), SaaS/ cloud services, and commercial off the shelf (COTS) products, including SailPoint IIQ, CyberArk PAS, Radiant Logic VDS, Azure AD, PingFederate, & WSO2.

RESPONSIBILITIES:

Serves as a primary point of contact and accountability for IAM solution validation and testing activities on projects (e.g. deliverables, activities and timelines). Ensures that deliverables are completed on time and in adherence with SOP s. Conducts the appropriate follow- up when necessary. Manages the resources and timelines of assigned projects and tasks. Defines test strategies for projects, solutions, and application onboarding onto IAM capabilities Ensures creation of test data to support test case execution and supports creation and maintenance of libraries of reusable test data sets. Design, write, and execute test cases to prove systems functionality, verify business and user requirements are met and that systems will operate as expected in the production environment. Perform troubleshooting/ root cause analysis), as needed. Performs peer reviews of test cases produced by IAM Test team prior to and following execution as required to ensure issues/ errors with the test scripts are identified and resolved. Leverages automated testing tools for test planning and management, test case authoring, test case execution and issue/ defect tracking. Author applicable SDLC test documentation including, Test Strategy, Master Validation Plan, Test Case Inventory, Test Execution Summary, and Validation Report(s). Review requirements and provide input to help develop high quality and detailed requirements and ensure traceability and that user needs are met. Review the design specification and other technical documents to a high standard to enable the discussion of the specification with the user community. Contribute to the authoring of support and operational documentation (e.g. system/ operations manual, user guide, knowledge- base articles, etc.). Manage staff in accordance with organization s policies and applicable laws. Responsibilities include planning assigning and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approves actions for human resource matters. May also be responsible for managing contract staff and other non- employee team members.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Primary Technical Skills

Possess fine- tuned analytical skills and be very detail oriented.

Excellent oral/ written interpersonal skills.

Expert working knowledge of test management and automated test authoring/ execution tools (experience with HP ALM and/ or TopTeam preferred).

Expert knowledge/ skills around test case creation and test execution; ability to create and execute test cases as part of broader testing strategy. Test case creation and execution would be for large complex systems interfacing with other products/ services. Oversee test plan/ test case authoring and execution assignments/ progress reporting, and supervising staff.

Expertise in review of requirements specifications for testability, in design review and in testing strategy reviews.

Experience in functional team leadership & direct line management (supervisor).

High- level of accountability and ability to execute within agreed- upon timelines.

Secondary Technical Skills

Previous experience within the Information Security and/ or IAM technical domains

Previous experience within regulated environments.

Knowledge, use and understanding of standard industry CSV and SLC processes; and the ability to mentor and ensure staff are trained on and following these processes. Able to train non- SVT staff on SLC and CSV.

Knowledge of software quality engineering activities, including project management, user requirements, functional and detail specifications.

Understanding of relational database theory, multi- tiered application architecture and related testing strategies.

Experience in estimating and planning technical work effort.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

Bachelor s Degree in Information Technology or related technical discipline.

Minimum of 7 years of experience in software testing or computer systems validation, including some experience in a project lead role or a supervisory capacity.

PHYSICAL REQUIREMENTS

Extensive use of the telephone and face- to- face communications, which requires accurate communication skills.

Significant amount of keyboard requiring repetitive motion of fingers.

Regular sitting for extended periods of time.

Travel may be required.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA

Education:

UG:   B.Tech/B.E.

PG:  Post Graduation Not Required

Contact Details:

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Keyskills:   Project Management Troubleshooting Hr Testing Tools Information Security Ims Analytics Information Technology Healthcare Test Planning