Senior Airport Services Agent - Hyderabad
- Qatar Airways
- 3 - 7 years
- Hyderabad
- 5 years ago
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Job Description
you will be responsible for supervising and controlling flight-handling activities such as flight editing, transfer and boarding in order to achieve a high standard of service. You will also aim to achieve optimum satisfaction and on-time departure of flights.Specific accountabilities include:
Acting as station coordinator in liaison with GHA and QR department. Working closely with GHA and all airport departments to ensure on-time performance targets are met.
Supervising airport team in achieving on-time performance
Facilitating the Ramp Handling activities in liaison with GHA, caterers, fuelling agent, maintenance, cargo, and crew to expedite departure
Working with all departments to ensure precision timings towards on-time departure are met.
Utilising available resources by planning efficient duty allocation for customer service agents. Ensuring efficient use of manpower during duty period
Reviewing aircraft allocations according to the movement messages / late arrivals / loads etc. Ensuring all departures are aware of operational messages and requirements About You:
To be successful in this role, you must have a Bachelor's Degree or will need a trade or vocational qualification combined with a minimum of four years of related experience. Exposure to an airline or GHA as dedicated ground staff in passenger handing and ground operations is required. You will also need a good understanding of conditions of carriage, international civil aviation safety and security procedures. Knowledge of airport functions including baggage handling, weight and balance and dangerous goods regulations is required.
Job Classification
Industry: Travel / Hotels / Restaurants / Airlines / RailwaysFunctional Area: Travel, Tours, Ticketing, Airlines,
Role Category: Airline
Role: Airline
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Qatar AirwaysLocation(s): Hyderabad
Keyskills: Cargo Civil Aviation Flight Ground Staff Time Customer service Operations Business Executive Supervision
Qatar Airways
Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers? response to our offerings, we are also the fastest-growing airline in the world. We connect more than 150 destinations on the map every day, with a fleet of the latest-generatio...
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