Job Description
Dear Candidate,
Toluna is looking for experience resources for Client Servicing/Project Management team, preferably from Market Research background or from International BPO, who has been in to client handling or project management role.
Pls apply if you have the relevant experience. It is not a calling profile.
Title: Project Manager
Job Location: Gurgaon, India
Team: Client Services Job Responsibilities:
Manage full lifecycle project execution, including but not limited to: Project kick-off meetings to capture project deliverables and timelines. Set functional timelines to meet overall project timeline and manage deliverables to that schedule. Review questionnaires and provide clear, concise programming notes to the survey programming team Conduct periodic project briefings with operations teams to insure comprehensive understanding of project objectives, to check-in on delivery milestones, and to update the team regarding any changes in project plan.
Reviews survey links for quality and accuracy to obtain client approval
Monitor on-line survey deployment; provide updates to the clients on survey completes; help problem-solve when completes are not meeting project objectives.
Requirements:
Any Graduate with 2+ years of Project management experience, including project coordination and
process development
Strong interpersonal and communication skills
Excellent communication skills, both written and verbal.
Proficient with Access, Excel, Word; strong internet knowledge.
Benefits:
5 Days
Medical Benefits
Both side transport
Meals
Contact Person: Amarjeet Singh - 9711879***
Considering candidates from Market Research Industry or international bpo.
Pls only apply if you are comfortable working in Shifts (NA Hours)
Job Classification
Industry: KPO / Research / Analytics
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Toluna India
Location(s): Noida, Gurugram
Keyskills:
project management
operations
end to end project management
kpo
project coordination
full service project management
project planning
Market Research
online survey
communication skills
International BPO