Service Engineer
- K V Solutions
- 6 to 10 Yrs
- Multi-City, India
- 5 years ago
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Job Description
We are looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Responsibilities:
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company filed procedures and protocols
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Requirements:
Proven field service experience
Ability to troubleshoot, test, repair and service technical equipment
English literacy
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Technical degree or certification
Employement Category:
Employement Type: Full timeIndustry: Engineering / Construction
Role Category: Site Engineering / Project Management
Functional Area: Not Applicable
Role/Responsibilies: Service Engineer
Contact Details:
Company: K V Solutions HiringLocation(s): Multiple Cities, India
K V Solutions
Galaxy Consultancy is one of the established HRD consultants of South India with adequate and suitable infrastructureas well as skilled and professionally trained staffs. For the last more than one decade we have been handling many eminent organizations .And regularly taking care of their manpower r...
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