Customer Service Executive (Female) @ Kandarp Management

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Customer Service Executive (Female)

Kandarp Management
0 to 3 Yrs
Noida, Gurugram
5 years ago
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Job Description

Dear Candidate,

We are looking Customer Service Executive in Our Organization, Our Company is based on Banking, Insurance & Assets Management.

Customer Service Responsibilities:-

Document Verification with the customer.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements:-

Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively

Contact Person: Karnika Goswami
Contact No: 7505351***, 7290868***
Head Office C-69, Sector-2, Noida, Nearest Metro Station - Sector 15 Noida

Thanks & Regards
Karnika Goswami

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Back Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Executive (Female)

Contact Details:

Company: Kandarp Management
Location(s): Noida, Gurugram

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Kandarp Management

Kandrap Management Services Pvt. Ltd is a Reliable Group Company Driven by highly innovation team of professionals. Our group serves variety of sectors of the economy. Headquarter Noida Â the group has presence in entire India through 39 branches. Our group is rapidly growing by providing innova...

Customer Service Executive (Female) @ Kandarp Management

Home > Back Office Operations