Robotics Development Specialist - Gurgaon
- Rentokil Initial
- 2 - 4 years
- Noida, Gurugram
- 6 years ago
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Job Description
. Performing effort estimation for each line items of the business requirement document (BRD) Gap analysis through BRD review and highlighting the same in BRD Performing code optimization and identifying potential issues and defects Participating in the deployment program by creating a reusable module diagram and packing the solution Help to conduct UAT and SIT along with reporting the results Analyzing the technical and functional feasibility of new processes which needs to be automated Developing new RPA solutions Working on test procedures and scenarios for the pre -UAT phases Implementing change requirements supporting a structured change control process Monitoring and working on solving issues on day to day basis in RPA processes Working with Business Analyst and SME for process identification and feasibility analysis From a programming viewpoint configuring new Blue Prism objects and processes. Along with that, they are responsible for maintaining the code base developed by the developers Creating and maintaining solution for other relevant terms, e. g. , ODI, PDD, SDD, etc Communicating with Blue Prism product support team on software related issues, suggesting in case of any improvements and seeking advice from other users in the Blue Prism community Attending meetings for the process development and problems identified with the solution May be required to travel incountry and within Asia for short durations for training and project delivery. If required support as RPA Controller to monitor and manage Bots and automated processes Monitor performance of robots and automation to identify opportunities for improvement Perform root cause analysis for incidents and update to prevent recurrence of issues Support and resolve incidents within the service target agreed with the Business Ensure all incidents are managed end -to -end to resolution with the appropriate resource, whether vendor or in -house Conduct second -level support Support the preparation of KPIs to report on Service Delivery performance Liaise with country teams on control related queries Support countries to conduct periodic review of automation Track system usage and make recommendations for improvement Develop PDD documents, test scripts and deployment plans as necessary. Develop training manuals if necessary. Should be able to leverage the software capability for automation processes by synthesizing data by eliminating repeatable tasks which are high in volume Should resolve queries within specific timelines Enhancing application knowledge to implement new solutions Requirements Do you have what it takesIf you want to be considered for this role you will need: Computer Based Degree or Diploma with 2 to 4 years of experience. Certified Blue Prism Professional will be preferred Should have prior experience of blueprism development and process maps using Visio The incumbent should have hands on experience in PDD creation Proficient in communication (written & verbal) Analytical skills Problem -solving skills Ability to priorities incident management based on importance to the Business Must be able to work in team in a fast -paced business environment Attractive Base Salary up to 11L p. a Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.Job Classification
Industry: Oil and Gas / Energy / Power / InfrastructureFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Diploma in MechanicalPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Rentokil InitialLocation(s): Noida, Gurugram
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Keyskills: Business services Automation Packaging Customer service Visio Project delivery Product support Monitoring Robotics Service operations
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Rentokil Initial
Rentokil Initial plc employs 37, 000 people across 73 countries offering the experience and expertise of a multi -national organisation, whilst retaining the agility and characteristics of a local business.
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