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Desktop Support Engineer @ Mansys Consulting

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 Desktop Support Engineer

Job Description

We are currently hiring IT Support Engineer !

 JOB DESCRIPTION

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)

Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.

Trouble shooting of all types of Hardware and software applications problems.

Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.

Configuring & troubleshooting of printer, scanner & LAN related issues reported by users

Installation and configuring of wireless Data Cards in users laptops.

Exposure in Active Directory user creation & deletion

Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.

Trouble shooting hardware, software & networking problems.

User group policies creation & modification

Monitoring of virus issues through Symantec Endpoint Protection antivirus.

Regular data & mail backup of MS outlook (PST files).

Password creation & resetting to end users through remote desktop

Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express

Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.

Resolving tickets with in the SLA which is raised from End User side.

Maintaining Assets through Asset Management Tools

Design and integrate specifications for systems

Participate in an on-call rotation

Recommend new processes and procedures, equipment and software

Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008

Job Location :Bangalore

Contact us : in*o@ma***s.in / 9620415***

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Network / System Administration
Functional Area: Not Applicable
Role/Responsibilies: Desktop Support Engineer

Contact Details:

Company: Mansys Consulting
Location(s): Bengaluru

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₹ 1.0 - 3.0 Lakh/Yr

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Mansys Consulting

WHO ARE WE?Mansys Tech (P) Ltd is one of the top system integrator partners offering an entire range of IT integrated products and services. Incorporated in the year 1995, BRIPL has traversed an enriching journey of more than a decade and has emerged as one of the largest IT Infrastructure Solutio...