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Customer Service @ Mansys Consulting

Home > Back Office Operations

 Customer Service

Job Description

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Only Female Candidates 

Job Location : Domlur/Indiranagar

Call @ 9620415***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Back Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Customer Service

Contact Details:

Company: Mansys Consulting
Location(s): Bengaluru

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₹ 1.0 - 2.5 Lakh/Yr

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Mansys Consulting

WHO ARE WE?Mansys Tech (P) Ltd is one of the top system integrator partners offering an entire range of IT integrated products and services. Incorporated in the year 1995, BRIPL has traversed an enriching journey of more than a decade and has emerged as one of the largest IT Infrastructure Solutio...