Ground Staff,Cabin Crew,Air Ticketing
- Aai Placement Service
- 0 to 4 Yrs
- Multi-City, India
- 4 years ago
- Email to a friend
- Report this job
Job Description
Job Description
We are Hiring for AirTicketing,GroundStaffCabinCrew Salary 18 k to 90 k Education Skills Required Candidate (both freshers and experienced) with good communication skills require. Candidate should be time flexible. Education: The only preliminary education for an airlineticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or two of classroom training followed by on-the-job training by shadowing an experienced ticketing agent. New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Set a clear mission and deploy strategies focused towards that mission. Develop service procedures, policies and standards. Keep accurate records and document customer service actions and discussions. Analyse statistics and compile accurate reports. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment. Keep ahead of industry's developments and apply best practices to areas of improvement. Control resources and utilize assets to achieve qualitative and quantitative targets. Adhere to and manage the approved budget. Maintain an orderly workflow according to priorities. Most importantly, airlines often experience bad weather and equipment malfunctions that change flight schedules and sometimes even cancel flights. The agent must be able to advise travelers of bad news about canceled flights, diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise. Experience Extensive customer service experience in a some type of sales position is a good starting place to gain the experience needed to work as an airlineticketing executive. Basic computer and typing skills are also needed navigate the ticketing system. Requirements Airlineticketing officers handle ticket sales for airlines at airports. They are often the first person to greet a customer who enters the airport. Ticketing agents are expected to be clean and neat in appearance in accordance with airline standards. Airlines often issue employees uniforms and badges for security purposes. Good communication skills are also important since the ticketing agent will deal with customers in every aspect of the position.* Excellent knowledge of management methods and techniques. Welcoming passengers on board and directing them to their seats. Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away. Checking all seat belts and galleys are secure prior to take-off. Making announcements of behalf of the pilot and answering questions during the flight; Serving meals and refreshments; Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination; Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations. Proficiency in English or Hindi . Working knowledge of customer service software, databases and tools. Awareness of industry's latest technology trends and applications. Ability to think strategically and to lead. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking skills. Customer service orientation. Considerations, Airlineticketing executive must be able to work varying shifts since airline ticket facilities are 24-hour businesses. You must be able to work shifts that include days, nights, holidays, weekends and sometimes overtime hours. Email Id :-
Interested candidate send me your resume
hr.ARCHANA SINGH
contact number = 8448874***
Email = ai*****************6@ga**l.com
Other details
- Department:Operations,Cabin Crew
- Industry:
- Skills:grounds management,airport,airport management,cabinet,airlines,engineering,cabin service,grounding,control,handling,cabin crew activities,aviation,communication skills,air conditioning,ticketing,air cargo,technical,cabin,handling,passenger,aviation management,mechanical engineering,activities,air
Employement Category:
Employement Type: Full timeIndustry: Aviation / Airline
Role Category: Cabin Crew
Functional Area: Not Applicable
Role/Responsibilies: Ground Staff,Cabin Crew,Air Ticketing &
Contact Details:
Company: Aai Placement ServiceLocation(s): Multiple Cities, India
Keyskills: Cabin Crew
Aai Placement Service
Dynamic Flying Solutions is a promising company, based in New Delhi, India. We are functioning with the objective to provide the best Placement Solutions as well as Recruitment Services and Executive Search Services. We also conduct different types of training & development programs so as to pre...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in
