Regional Customer Service Executive @ Perks Hr

Job Description

Urgent Job Opening in a well known healthcare & personal care company in Ludhiana.

Position- Regional Customer Service Executive(Only Male)

Experience - 0 -1 year

Salary - 1.80 Lacs + Overtime

Job location- Ludhiana 

Language Required- Bengali & Tamil

Openings - 2

Good communication skills in English & knowledge of E-mail & MS- Excel.

Responsibilities

1. Contact potential or existing customers to inform them about a product or service using scripts.
2. Answer questions about products or the company.
3. Ask questions to understand customer requirements and close sales.
4. Direct prospects to the field sales team when needed.
5. Enter and update customer information in the database.
6. Take and process orders in an accurate manner.
7. Handle grievances to preserve the company's reputation.
8. Keep records of calls and sales and note useful information.

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