Telecaller
- Step Forward Services
- 0 Yrs
- Multi-City, India
- 2 years ago
- Email to a friend
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Job Description
We are hiring for telecaller.
Work from home
Undertake customer calling to explain the product Feature Advantages & BenefitsResolve all the queries/objections of the customersUndertake calling for any special campaigns that DPLI would wish to run through its in-house tele-calling setup
JD - Making outbound calls: Contacting potential customers or existing customers to provide information about a product or service, and to sell or upsell products.
Answering queries: Responding to customer inquiries about products or services, providing information on pricing, features, and benefits, and addressing any concerns or complaints.
Resolving issues: Investigating and resolving customer issues or complaints, and escalating to the appropriate team if necessary.
Data entry: Updating customer information in the company database, recording call logs, and other related data.
Customer service: Providing excellent customer service, building rapport with customers, and ensuring that customer needs are met.
Sales targets: Achieving sales targets by promoting and selling products or services.
Reporting: Preparing reports on call logs, sales, and other relevant data, and submitting them to the team lead or manager
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Customer Service (Domestic)Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Telecaller
Contact Details:
Company: Forward ServicesLocation(s): Multi-City, India
Keyskills: telecom telecom sales telesales telemarketing telecalling
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