UCCE IT Telephony Engineers grab the @ Capgemini

Home > Telecom Software

UCCE IT Telephony Engineers grab the

Capgemini
5 to 6 Yrs
Bengaluru
2 years ago
Email to a friend
Report this job

Job Description

Cisco Contact Center B2 position : -

Independently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives.
Gather, Understand and Successfully Translate business requirements into technical specifications.
Ready to work in rotational US Shifts.
Flexible work schedule to handle emergency outage or other situations with ability to work on or resolve issues while out of the office.

Technical skills-
Must have hands on experience and at least L2 skills in Cisco Unified Contact Center Enterprise (UCCE), CUCM, Cisco Voice Portal (CVP) and voice gateways.
Good knowledge of Cisco UCCE, CUCM Architecture, deployment models and components.
Good knowledge and hands on experience in Cisco UCCE Call flow scripts.
Good knowledge and hands on experience in Cisco CVP Scripting.
Troubleshooting at least L2 level skills UCCE, CUCM and CVP related issues.
Good hands-on experience in CVP Micro app and knowledge in VXML application.
Good hands-on experience in VXML Gateway configuration and troubleshooting.
Knowledge and experience in Cisco WebEx Enterprise and AWS Connect cloud telephony.
Knowledge in Cisco Unified Intelligence Center Reporting (CUIC).

Interested candidates Pls share updated CV to ''hidden_email''

Regards

HR Pavithra.

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Telecom Software
Functional Area: Not Applicable
Role/Responsibilies: UCCE IT Telephony Engineers grab the

Contact Details:

Company: Capgemini Technology
Location(s): Bengaluru

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: ucce cvp portal voice voice gateways. cisco it telephony

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 5 - 9 Lakh/Yr

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Capgemini

Capgemini is headquartered in Paris, France and operates in more than 40 countries. They are one of the worldâ€™s largest providers of Consulting, Technology, and Outsourcing. Above all, Capgemini is a people companyâ€” 120,000 people in North America, Europe, South America and the Asia ...

UCCE IT Telephony Engineers grab the @ Capgemini

Home > Telecom Software