Assistant Operations Managers oversee operational activities at every level of an organization. Their duties include hiring and training employees and managing quality assurance programs. An operations manager also strategizes process improvements to ensure everyone completes their tasks on schedule.
Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. The experienced operations manager will ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.
Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
Plan and review compensation actions; enforcing policies and procedures
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Accomplish operations and organization mission by completing related results as needed
Meet or exceed operations labor budget expectations
Manage staff levels, wages, hours, contract labor to revenues
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Run a safe, injury/accident free workplace
Responsible for all aspects of vehicle and heavy equipment rentals
Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies
Manage relationships with key operations vendors
Track vendor pricing, rebates, and service levels
Review and approve all operational invoices and ensure they are submitted for payment
Communicate all operating policies and/or issues at department meetings
Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations
Operations manager skills & proficiencies:
Leadership
Conflict Management
Organization
Decision-Making
People Management
Data Entry Skills
Data Processing Skills
Dependable
Reporting Skills
Deadline-Oriented
Budget Development
Critical Thinking Skills
Problem Solving Skills
Planning and Organizing
Excellent Communication Skills
Persuasiveness
Influencing and Leading
Delegation
Teamwork
Negotiation
Adaptability
Stress Tolerance
Business Negotiation
Critical Thinking and Problem Solving Skills
Team Work
Project Management
Business Management
Financial Management
High-Level HR Duties
Keyskills: operations management backend operations collateral management operations research operational risk back office operations operational risk management back office support back office management back office billing