Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
Identify the accounts which does not require calling and can be fixed by Analyst to resolve
Logical thinking to identify the trends, resolve accounts for an error free account
Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary
Employement Category:
Employement Type: Full time Industry: Medical / Healthcare Role Category: Allied Health Services Functional Area: Not Applicable Role/Responsibilies: Executive (or) Sr.Executive-AR