Customer Support Executive - Mumbai (All)
- Hexaware Technologies
- 0 - 5 years
- Mumbai
- 2 years ago
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Job Description
JOB DESCRIPTION :
Nature of the work & Role in details for your job reference:
Visa verification is the process of researching the contacts, looking up and compiling employment screening, education screening & reference checks. The process of Visa Verification is an essential element of the on-boarding cycle. There is much emphasis given to this while an employee is being hired.
The role of an Executive is to ensure that the appropriate visa check(s) are conducted based on the credentials received from the clients.
- An Analyst will support the team in scrutinizing the credentials, documents and factual of employees being on-boarded.
- Initiate the process and ensure closure of checks with the given time frame.
- You will be responsible for follow-up with external entities, to gather reports on authenticity of documents/Dossiers.
- Utilize different modes of verification process, tracking.
- You will be required to use the database and the updates for faster execution of the process.
- Prioritize the checks in accordance to the time-line remaining for completion of reports.
Designation: Executive (International Voice Process)
Language: English
Process: Visa Verification Process voice Skillset
Location: Navi Mumbai, Maharashtra
Qualification: HSC passed / any graduate / arrear can be considered.
Exp. range: 0 - 6 Years
Notice period - Immediate Joiners
Interview Venue HEXAWARE TECHNOLOGIES/BPS ; 152, Millennium Business Park, Sector - Lll, A Block, Ttc Industrial Area, Mahape, Navi Mumbai, Maharashtra 400709.
Job location Mahape, Navi Mumbai, Maharashtra 400709
Salary Fresher 15K, Depends upon your previous experience. Basis your performance and Years of Experience (T&C) **
Desired Candidate Profile:
- Call to the below mentioned contact number when you are coming for an interview.
- 0 to 6 Years of experience in Outbound and Inbound calls with excellent communication.
- Freshers with excellent communication can also be considered.
- Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation)
- Candidate should be strong in Researching Skills (internet)
- Preferably Immediate joiners.
- Morning shift (8AM to 5PM)
- Fixed Saturday and Sunday week offs.
Rounds of Interviews:
- HR round
- Operations round
Mode of interview: Direct Walk-in Drive (please come with 2 copies of your resume and a Government ID PROOF & 2 dose of Vaccincation certificate is mandatory)
Note: Applicant currently in Navi Mumbai are preferred / Out of station applicants can be considered if ready to relocate immediately
The shortlisted candidates should be able to join as soon as possible and should have all documents photocopy handy for visa verification.
You can refer your friends as well!
Few questions which you may have for us to clarify -
1) Is BPO good for Career?
The booming business process outsourcing industry is indeed a good career option for aspiring graduates and even for management students
2) Can Outstation Applicants apply?
Interested candidate's contact the below helpline numbers between 10am to 6 pm). No virtual interviews.
- Contact person Name: Suhail
- Contact Person Number: 8610949***
- Email id - Mo*******8@he*****e.com
3) IS it a WFH or WFO job?
It is a work from Office for now and may go back to work from home model basis the COIVD situation and business request. Vice versa. You should be flexible to be on both the options and not completely on WFH mode.
4) What is BPO Industry?
Business process outsourcing (BPO) is the act of outsourcing some aspect of your business's operations to a third-party vendor or service provider. A BPO is a team of outsourced agents/customer service who handle incoming and outgoing customer calls or mails or Chats for other businesses.
This is a great career option for freshers, whether they are technical or nontechnical students. Here a company or a country delegates or employs people to get non-core work done by experts from other companies or other countries.
Job Classification
Industry: IT Services & ConsultingFunctional Area:
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Walk-ins
Education
Under Graduation: Any GraduateContact Details:
Company: HEXAWARE TECHNOLOGIES LIMITEDLocation(s): Mumbai
Keyskills: Bpo Customer Service international voice process
Hexaware Technologies
Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...
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