Customer Support Executive @ Seven Geomax

Job Description

Customer Support Executive

Process: Voice

Company: Tech Mahindra

Job Roles & Responsibilities:

1) Answer queries professionally to provide information about products and services, obtain details of complaints.

2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.

3) Follow up to ensure that appropriate actions were taken on customer requests.

4) Refer unresolved customer grievances or special requests to designated departments for further investigation.

Skills: Candidate must have excellent communication in English

Experience : 6 months (Any customer service)

Education: HSC/Graduate

Shift Timing

Male Rotational shifts- 24*7 (Any 9hours)

Female - 8AM to 8PM (Any 9 hours)

6 Days working, 1 Rotational Week Off.

Salary

6 month experience - 21700 fixed + 2500 incentives

1 year experience - 22700 fixed + 2700 incentives

Location: Chandivali (Near saki naka metro station), MUMBAI

Address: TechMahindra BPS, Wing - I & II, Oberoi Garden Estate,Off.Saki Vihar Road, Chandivali, Andheri (East), Mumbai, Maharashtra 400072

Stephen Murmu

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Keyskills:   voice process customer support customer care customer service domestic bpo fresher