Provide technical support for both hardware and software issues our users encounter
Manage the configuration and operation of client-based computer operating systems
Monitor the system daily and respond immediately to security or usability concerns
Create and verify backups of data
Respond to and resolve help desk requests
Upgrade systems and processes as required for enhanced functionality and security issue
resolution
Administrate infrastructure, including firewalls, databases, malware protection software and
other processes
Install and test computer-related equipment
Managing Windows, Linux, or Mac systems
Upgrading, installing, and configuring application software and computer hardware
Troubleshooting and providing technical support to employees
Maintaining the Dialer Platform and Server.
Maintaining Dialer Database & Admin Tasks.
Excellent Knowledge of MIS. (MS-Excel)
Keyskills: troubleshooting linux mac systems providing technical support