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Application Support Engineer with Basic Dotnet and Azure skills
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Should know L3/L2 production support [Incident (Critical, high, medium and low)] and vided resolution within SLA time.
Basic knowledge on C# dotnet framework and SQL with Application support.
Knowledge on to administer the Azure environment via Azure Portal.
Must have knowledge about Azure cloud storage, Azure redis cache and its services.
Dev Storage: Understanding of firewall /NSG Understanding of Cloud computing as well as PaaS.
Dev Dev : ARM(Policy, Terraform, Blueprints), Azure cloud service, Azure Batch, APIM.
Proficiency in handling rest APIs and relative tool (Postman, fiddler).
Strong Troubleshooting and Debugging skills is highly recommended.
Proven ability to analyze the problem, root cause and handle the escalated.
Prior experience in customer handling via voice, chat, and Email.
Excellent Communication skills both verbal and Written (Must)
Positive Attitude towards solving issues and willingness/ ability to learn and take challenging opportunity.
To provide support to customers on 24X7 rotational shift basis.
*Good to have Az-900 Microsoft and ITIL certification.
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Keyskills: azure devops support engineers application support engineer
ITSource Technologies Ltd, is 22 year old Public Limited Company , with people Strength of 3500 professionals , offering IT services to leading companies across the country in Software Services & IT Infrastructure Management Services. We implement Large projects for fortune 500 Co.’...