Customer Representative Officer At Mumbai
- Eastern ower
- 3 to 5 Yrs
- All India
- 11 months ago
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Job Description
A.S. Group is currently hiring for one of the Logistic Management located in Pan India
Job Details are as follows:-
Designation:
A.S. Group is currently hiring for one of the Logistic Management located in Pan India
Job Details are as follows:-
Designation: Customer Representative Officer
Location: Andheri East
Experience: 3, years
Salary Range: up to.20, k TO 25.K
Key Responsibilities:
- Address customer inquiries, concerns, and feedback in a prompt and professional manner.
- Build and maintain positive relationships with customers to ensure satisfaction and loyalty.
- Understand customer needs and provide appropriate solutions or recommendations.
- Educate customers about our service offerings, features, and benefits
- Ensure comfortable and timely journey as rostered
- Coordinate with internal teams to ensure timely pickup drop processing and issue resolution.
- Proactively engage with customers to understand their evolving needs and preferences.
- Handle customer complaints and escalations, focusing on problem resolution.
- Collect and analyse customer feedback, highlighting key trends and areas for improvement.
- Collaborate with relevant teams to enhance, services, and customer experience.
- Maintain accurate records of customer interactions, complaints, and resolutions.
on Email Id - hidden_email
With their current CTC, expected CTC and Notice Period
Regards
A.S.GROUP
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Location: Andheri East
Experience: 3, years
Salary Range: up to.20, k TO 25.K
Key Responsibilities:
- Address customer inquiries, concerns, and feedback in a prompt and professional manner.
- Build and maintain positive relationships with customers to ensure satisfaction and loyalty.
- Understand customer needs and provide appropriate solutions or recommendations.
- Educate customers about our service offerings, features, and benefits
- Ensure comfortable and timely journey as rostered
- Coordinate with internal teams to ensure timely pickup drop processing and issue resolution.
- Proactively engage with customers to understand their evolving needs and preferences.
- Handle customer complaints and escalations, focusing on problem resolution.
- Collect and analyse customer feedback, highlighting key trends and areas for improvement.
- Collaborate with relevant teams to enhance, services, and customer experience.
- Maintain accurate records of customer interactions, complaints, and resolutions.
on Email Id - hidden_email
With their current CTC, expected CTC and Notice Period
Regards
A.S.GROUP
Employement Category:
Employement Type: Full timeIndustry: Others
Role Category: Airport / Airline Ground OperationsCustomer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Representative Officer At Mumbai
Contact Details:
Company: A S GroupLocation(s): All India
Keyskills: customer service customer relationship customer support
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