Chat Support Executive @ Dezire Hr Services

Job Description

:
Hiring for Bpo's for Chat Support (Customer Service )
Ensuring the requests are completed thoroughly and accurately within the appropriate time frame.

Only Work From Office.
Looking out for candidates who can join Immediately,  One day Interview.
Easy selection.
Process :- Customer Support (Chat Support).
For more information Contact Hr Vijay @ hidden_mobile (Call or Whatsapp )
Work Location: Tin Factory.


Note : Interview Location - Jayanagar 4th Block. Interview Process :  *Typing Test *Writing *Hr Round *Ops Round.  
Roles and responsibilities :-
Address customer issues and resolve them in a timely and efficient manner.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Communicating with customers through various channels for eg : Email and chat process.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Respond to customer queries in a timely and accurate way, via email or chat Identify customer needs and help customers use specific features.
Responsible for dealing with Domestic Clients Responsible for dealing with Clients Queries.
Involved in Providing email support for quires.
Handling inbound / emails / chats resolving.
Proficient in Understanding customer issues and should be good in excel and written English.

Requirements :
Experience as a Customer Support Specialist or similar Cs role.
Excellent communication and problem-solving skills.
Patience when handling tough cases.



Regards,
Hr Vijay.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Chat Support Executive

Contact Details:

Company: Dezire HR Services
Location(s): Bengaluru

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Keyskills:   inbound process email support strong communication skills typing speed customer support english writing non voice process chat support