Urgent | Hiring for Quality Audit ,Solution
- Tekishub Consulting
- 3 to 4 Yrs
- Hyderabad
- 2 years ago
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Job Description
Dear Applicants,
We are Hiring for Quality Audit/ Solution Advisory (Foreign language speaking professionals) with 3-4 Years of Experience.
Job title: Quality Audit/ Solution Advisory (Foreign language speaking professionals)
Experience Range: 3 to 4 years
Location: Locations: Across India & WFH
Roles and Responsibilities
Conduct quality assurance consultative visits to meet the unique expectations and program requirements of the assigned client.
Solution Advisor will be well versed on the assigned clients specific examination requirements, details to execute the customer experience program, client culture/nomenclature, client resources and the methods and procedures designed by the business.
Develop and produce accurate and consistent consultations both verbally and through written reports in English.
Exercise high level of judgment in evaluating the clients business operations and service at an individual property level for multiple brands within varying service segment tiers, identifying areas of improvement and determining how to best communicate findings and recommendations directly to the client
Develop and deliver meaningful, accurate summary presentations to key property level executives, which connect the observations of the visit to the culture and standards of each of the clients specific brands, helping to identify gaps in performance to improve the branded guest experience.
The Solution Advisor must interact with property management to review assessment data and independently recommend strategies and suggestions for improvement while maintaining an environment of learning for the client.
This includes Providing important quality-assurance information to clients and use discretion to determine areas where the quality of the clients business operations can be improved as required by their program.
Exercising initiative in formulating improvements in established business procedures during the visit.
Develop immediate rapport with the clients property-level leadership throughout the visit to establish a level trust when delivering consultative feedback
Attend, and at times help lead team meetings and conference calls as required to meet client project requirements.
The successful Solution Advisor will possess:
Excellent command of English language (clearly speaking, reading comprehension, and writing) with strong analytic and presentation abilities.
Skillful and fluid communication skills possessing the flexibility to communicate effectively with each client representative in the style and manner that they prefer.
Ability to work independently and without direct supervision, while adhering to strict deadlines.
Ability to exercise discretion and independent judgment by using industry knowledge and fully comprehending clients business models and needs.
Basic Qualifications:
Minimum of two years of hospitality management and/or hotel operations management experience.
Bachelors Degree in Hospitality Business, Hotel/Restaurant Management, Tourism or equivalent experience strongly preferred.
Proficiency with all current technology and Microsoft Office programs, including, but not limited to:
iPad / tablet / notebook / smartphone functionality
Comfortable with both android and apple systems
Ability to download and interact with mobile applications
Comfortable utilizing tablet as extra display for laptop
Laptop functionality
Video conferencing software (i.e. Zoom)
Ability to utilize multiple web applications (at least 3) at one time
Microsoft Teams
Experience with developing and leading trainings for both individual and small teams.
Preferred Qualifications:
Bachelors Degree in Hospitality Business, Hotel/Restaurant Management, Tourism or equivalent experience strongly preferred.
Timing: 9 am to 6pm
11 am to 8pm
2pm to 11pm
Expertise: Speaking English, French, Italian, Japanese.
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Quality (QA-QC)
Functional Area: Not Applicable
Role/Responsibilies: Urgent | Hiring for Quality Audit ,Solution
Contact Details:
Company: TekisHub ConsultingLocation(s): Hyderabad
Keyskills: quality audit solution advisory hospitality business
Tekishub Consulting
A Decade of Trust & Support The year 2018 marks our 11 Year Anniversary since the business was established back in 2008. Having grown to a 100+ Team, the business’s success has been built on trust, pride, professionalism, competence, passion and a commitment to offering an optimum service...
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