Customer Care Executive @ India Infoline

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Customer Care Executive

India Infoline
0 to 1 Yr
Other Telangana
5 years ago
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Job Description

Dear Candidate,
Greetings for the day!
We are hiring for Customer Care Executive

Walkin Date: 10-Feb(Mon) - 15-Feb(Sat)

Walkin Time: 09:30 AM to 4:30 PM

Walkin Venue: #D.No:1-10-147/7, Saif Complex, 1St Floor, Opp: Pragathi Jr College, Shashabgutta, Mahabubnagar - 509001 (Ts).

Roles and Responsibilities:

1)Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
2)proper catchment areas.
3)Sales & marketing activities on daily basis for generating the business
4)New KYC generation (New CUID) & customer service of a GL Branch.
5)Attend customer queries about IIFL gold loan & its various schemes.
6)Provide after sales service to existing customers and obtain references from them to increase customer base.
7)Verify customers KYC & complete online registration. Call customer as per CRM lead (Winback, Customer Referral & Leaders app fresh leads)
8)Generate leads by Marketing activities (Cold) and reference calling.
9)Call customers for interest collection.
10)Ensure proper customer relation for renewal & reference.
11)Handle front desk activity & maintain data on CRM . Drive cross-selling of other financial instruments of IIFL.

Regards

Team HR

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Executive

Contact Details:

Company: India Infoline Finance
Location(s): Other Telangana

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India Infoline

IIFL Securities LimitedIIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking,...

Customer Care Executive @ India Infoline

Home > Customer Service (Domestic)