Branch Manager - Bank - Karnataka
- V-Konnect Associates
- 3 to 8 Yrs
- Bengaluru
- 2 years ago
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Job Description
Role Description/ Scope of the Job/ Goal of the Job:
Drive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall profitable branch
Enhance existing relationships with customers and build new relationships to increase the customer base
Ensure compliance with all applicable external and internal regulations and guidelines
Drive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head
Develop and implement branch specific marketing & communication strategies to build brand and to achieve
Generate sales through assets, liability and other banking products as well as TPP
o Monitor on a regular basis the actual achievement of sales targets vis--vis plans for the branch; take necessary action to minimize deviations, if any
o Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions
o Reduce customer dormancy and customer attrition
o Ensure branch target achievement through effective upselling and cross selling
Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively
Ensure effective execution of marketing campaigns and conversion of customer referrals
Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships
Address customer queries and grievances escalated by the branch personnel in a timely manner
Ensure Lead sharing with respective Business
Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting
Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit
Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets.
Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel
Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services
Role Category: Investment Banking / M&A
Functional Area: Not Applicable
Role/Responsibilies: Branch Manager - Bank - Karnataka
Contact Details:
Company: V-Konnect AssociatesLocation(s): Bengaluru
Keyskills: senior branch head branch head bh bm senior branch manager branch manager
V-Konnect Associates
 V-Konnect is a full service recruitment company with its Head office at Gurgaon. V-Konnect brings with itself a decade of rich experience spanning across 10 industry sectors. Over the years, V-Konnect is a preferred recruitment partners to multinationals and leading Indian businesses. Organiz...
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