SIP and Oracle SBC @ Acme Services

Job Description

Job description

1. L1, L2 Incident configuration Management of the Four Oracle SBCs of Emirates behalf of BT.

2. Service Requests (Configuration changes, MACD)

3. Root Cause Analysis and Permanent Corrective action

4. Work along with BT Teams, vendors during Outages for SBC support e.g., traffic diversion across DCs, Field Support

5. Alarm/Alerts Monitoring from SBCs

6. Patch Upgrades, SW refresh Testing

7. Manage and update SBC documentation.

Technology Platform:

Acme packet/Oracle SBC:( 6300, 9200, 4500, 3820)

Skills Requirement

Must have hands on experience of Incident configuration Management on Acme packet/Oracle SBC:( 6300, 9200, 4500, 3820)

Excellent knowledge of SIP call flows ( Voice Call, Media Server, Video Call, etc)

Demonstrated experience and knowledge of telecom domain, protocols and signalling architecture.

Must be familiar with LAN/WAN data networking architectures and routing protocols

Candidate should have of experience in one or more of telecommunication protocols (SIP, H323, MGCP, RTP/RTCP, TCP, UDP , ) Communications

Knowledge and Understanding of VOIP, SIP trunking architecture

Security (TLS, SRTP or IPSEC)

 

Strong experience in tracing (Wireshark) and testing tools

Strong analytical and troubleshooting skills.

Demonstrated ability to coordinate the resolution of escalated issues

Excellent Communication and customer facing skills

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: SIP and Oracle SBC

Contact Details:

Company: Acme Services
Location(s): Mumbai

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Keyskills:   configuration management oracle troubleshooting networking